In Partnership With SelectHub
What is Mailchimp?
MailChimp is a marketing and commerce platform with all the tools you need, all in one place. Even if you don’t know the first thing about marketing — MailChimp provide world-class technology and support to help your business launch, build, and grow to meet your one-of-a-kind vision.
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In Partnership With SelectHub
Mailchimp Ratings
Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
93 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Mailchimp?
Pros
- Reliable
- Trustworthy
- Respectful
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Marketing Automation
Customer Journey Modelling
Mobile Marketing Management
Marketing Analytics
Marketing Project Management
Recommended Best Action
Marketing Asset Management
Opportunity Pipeline Tracking
Social Media Marketing Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
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Mailchimp Reviews
Zoey E.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2022
Mailchimp- All in One Marketing Tool
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
Mailchimp is a powerful tool that allows innovative templates for emails. Customization is another benefit that is much appreciated by users’. It allows effective management. It provides great analytics and insights. Mailchimp provides a lot of features to its user including good traction. It offers many in-depth features for the user for its facilitation.
What is your favorite aspect of this product?
The interface that MailChimp provides is pretty user friendly and options are convenient to understand. In depth features include various options, user could opt for efficient working. In terms of integration, it integrates well with third party software. It does gives the value for the price.
What do you dislike most about this product?
This software lacks knowledge base documents. Documents is not really effective. Moreover, the database is difficult to manage as compared to other competitive tools available. The automation is insufficient. It lacks real-time customer service which reduces users’ experience.
What recommendations would you give to someone considering this product?
Mailchimp should work on real-time customer service, to improve the users’ experience. It should add knowledge base documents to ease the process of documentation. It further needs level of optimization for the analytical.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
George Y.
- Role: C-Level
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Jul 2022
The best tool for emails & marketing automation
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
With Mailchimp you are able not only able to send email marketing campaigns but also automate the journey of the contact from the minute he is added to your audience.
What is your favorite aspect of this product?
My favorite aspect of Mailchimp is that you can create several audiences with different segments and tags to be able to target each of them separately.
What do you dislike most about this product?
The only thing that I dislike and I can be mistaken but until now I didnt find a way to do it, is that I want to receive a notification email/sms for new contacts that are added but the option to do so in the automation page is not available.
What recommendations would you give to someone considering this product?
I recommend using Mailchimp for all your email marketing campaigns and also to automate the journey of a contact to retarget them from day 1 when they are added to the audience.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
James N.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
An advanced tool for email marketing services.
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
Mailchimp does a very fantastic job when it comes to email marketing. It is a great application that enables organizations to market their services online which saves money and time. It has reduced costs of marketing since we can engage with customers with the help of Mailchimp. It has a very intuitive and straightforward interface which is quite easy to customize and manage.
What is your favorite aspect of this product?
One of the best and most powerful application for email marketing services is Mailchimp. It enables us to create powerful campaigns and sharing them is easy and fast. It is a powerful email marketing tool that supports powerful and great features which are easy to learn and adopt. I like how it is easy and quick to implement, set up and use. The customer support team behind Mailchimp is the best team i have ever interacted with.
What do you dislike most about this product?
Mailchimp is a robust application for email marketing services. I don't have anything to dislike about it as it comfortably meets our marketing requirements.
What recommendations would you give to someone considering this product?
I recommend Mailchimp for email marketing services. It is a great application that does not demand much training to use.
Pros
- Helps Innovate
- Enables Productivity
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
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