In Partnership With SelectHub
What is Mailchimp?
MailChimp is a marketing and commerce platform with all the tools you need, all in one place. Even if you don’t know the first thing about marketing — MailChimp provide world-class technology and support to help your business launch, build, and grow to meet your one-of-a-kind vision.
Company Details
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In Partnership With SelectHub
Mailchimp Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Mailchimp.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
93 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Mailchimp?
Pros
- Reliable
- Trustworthy
- Respectful
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Marketing Automation
Customer Journey Modelling
Marketing Analytics
Mobile Marketing Management
Marketing Project Management
Recommended Best Action
Marketing Asset Management
Social Media Marketing Management
Opportunity Pipeline Tracking
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Customization
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
Also Featured in...
Mailchimp Reviews
Diane M.
- Role: Information Technology
- Industry: Healthcare
- Involvement: End User of Application
Submitted Aug 2022
A recommendable application for email marketing.
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
Mailchimp is a robust and exceptional tool for email marketing. I like how it enables us to engage with clients from different corners of the World. It is a powerful and excellent solution that supports powerful features which enables us to interact with clients. It is super easy and fast to create professional campaigns and send them. Also, the customer support team is readily available anytime you need help.
What is your favorite aspect of this product?
I like Mailchimp because it enables me to interact with our clients regardless of where they are. It is a straightforward application that makes it easy to market our products and services online thus saving money and time. I like its intuitive and user-friendly interface which makes it super easy to customize and use.
What do you dislike most about this product?
Since I started using Mailchimp i have never experienced any challenges so nothing to dislike about it.
What recommendations would you give to someone considering this product?
I recommend Mailchimp for email marketing.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
David R.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2022
A simple tool to automate email communications
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
It provides a comprehensive perspective of the campaigns' success, and based on these insights, it helps you modify around it and achieve the best return on the investment. With Mailchimp, advertising campaigns are solved, marketing strategists have fun, and it has helped the industry grow by distributing information in a balanced manner.
What is your favorite aspect of this product?
This is a fantastic application that helps to construct a very effective e-mail-based electronic market. It's the ideal program for advertising and marketing since it has no sluggish procedures and a beautiful user interface. The customer service is excellent, and they always get back to you very away.
What do you dislike most about this product?
Mailchimp doesn't have a lot of themes to choose from if you want to construct a website with it. Furthermore, the templates that exist are all very similar.
What recommendations would you give to someone considering this product?
Mailchimp makes it easy to migrate from a prior email marketing platform. This aids with the organization of your email list and allows you to pick up where you left off. The templates are the best thing it has provided us since they allow us to create material that is better than anything else out there.
Pros
- Helps Innovate
- Enables Productivity
- Efficient Service
- Security Protects
Please tell us why you think this review should be flagged.
Chris H.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jul 2022
A GREAT platform for marketing
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
Took the stress off of sending out e-mail campaigns and surveys.
What is your favorite aspect of this product?
The email editor includes a wide range of functions and customization possibilities. In addition, the built-in email templates are excellent. I appreciate the campaigns function of MailChimp since it allows you to completely automate your email marketing.
What do you dislike most about this product?
Importing additional subscribers/customers to various lists will cost you extra money. As a result, rather than allowing us to remove individuals who have opted out and fill that vacuum with new consumers for free, they settle on monthly charges if you have one more contact beyond plan restrictions.
What recommendations would you give to someone considering this product?
Automated newsletters and simple automation for small enterprises. The usual small company owner who only wants to communicate with their subscriber base isn't overwhelmed with Mailchimp, which has a lot of features. I recommend them
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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