Mailchimp Logo Award Winner Product Badge
Mailchimp Logo Award Winner Product Badge
Intuit

Mailchimp

8.8 /10
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Mailchimp
8.8 /10

What is Mailchimp?

MailChimp is a marketing and commerce platform with all the tools you need, all in one place. Even if you don’t know the first thing about marketing — MailChimp provide world-class technology and support to help your business launch, build, and grow to meet your one-of-a-kind vision.

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Awards & Recognition

Mailchimp won the following awards in the Marketing Automation - B2B category

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Mailchimp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mailchimp.

88 Likeliness to Recommend

93 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mailchimp?

1% Negative
7% Neutral
92% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Efficient Service

Feature Ratings

Average 83

Email Marketing Automation

86

Customer Journey Modelling

84

Mobile Marketing Management

84

Marketing Analytics

84

Marketing Project Management

83

Recommended Best Action

83

Marketing Asset Management

82

Opportunity Pipeline Tracking

81

Social Media Marketing Management

80

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

85

Ease of Customization

84

Ease of Data Integration

83

Usability and Intuitiveness

83

Quality of Features

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Breadth of Features

82

Availability and Quality of Training

81

Vendor Support

80

Mailchimp Reviews

Lorenz L.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Professional recruiter with integration skills

Likeliness to Recommend

9 /10

What differentiates Mailchimp from other similar products?

BambooHR focuses on recruiting personnel in a quick and easy way, performing data filters and showing vacancies and available applicants, from the start of recruitment to payroll, it shows the applicant's detailed information to make our job a little easier.

What is your favorite aspect of this product?

Considering that BambooHR is a software designed for small and medium businesses its interface is really well designed, we can customize it to our liking. It helps us that new team members can start with their work and know what is necessary when starting section in the application since in this you will be able to find the information.

What do you dislike most about this product?

Before acquiring the software it was a bit difficult to make price comparisons with other software of the same category as we could not find on the web the prices of BambooHR plans.

What recommendations would you give to someone considering this product?

BambooHR has a free trial so you can integrate it into your team and decide for sure whether to purchase the software or not, this is a great advantage for our pockets and we can say that it was an excellent decision to use it, 100% we recommend it.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Lisa P.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Perfect for our needs!

Likeliness to Recommend

10 /10

What differentiates Mailchimp from other similar products?

I'm not sure how differnt the actual usage of MailChimp is over other products. The bottom line is (for us) is the ability to integrate it to our Wordpress website.

What is your favorite aspect of this product?

We needed something easily integrated to our Wordpress site (with elementor forms). Mailchimp was the first one on the list that didn't need an integration software for an additional price.

What do you dislike most about this product?

When we first signed up - Mailchimp put our account on hold - almost "black listed" we don't even sell anything, we just informative emails, so we had to appeal the closure. We were able to appeal it, but it made us tempted to leave.

What recommendations would you give to someone considering this product?

Use the free version until you get 2000 subscribers. Then move the paid version to see all the additional features it has.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Elizabeth M.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

ideal email solution with improvements needed.

Likeliness to Recommend

8 /10

What differentiates Mailchimp from other similar products?

Powerful integration with third party software solutions, which i think is unmatched by any other email marketing provider.

What is your favorite aspect of this product?

professionally designed email templates which are perfectly optimized for mobile devices. This is key because our insights shows that majority of our sales prospects and customers access our email newsletters from their mobile devices.

What do you dislike most about this product?

Mailchimp insights around our email marketing campaigns are not in real time or customizable.

What recommendations would you give to someone considering this product?

Mailchimps powerful integration allows for creating and perfecting internal workflows for achieving effective email marketing campaigns. This is a key reason to use Mailchimp.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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