In Partnership With SelectHub
What is Mailchimp?
MailChimp is a marketing and commerce platform with all the tools you need, all in one place. Even if you don’t know the first thing about marketing — MailChimp provide world-class technology and support to help your business launch, build, and grow to meet your one-of-a-kind vision.
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In Partnership With SelectHub
Mailchimp Ratings
Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
93 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Mailchimp?
Pros
- Reliable
- Trustworthy
- Respectful
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Marketing Automation
Customer Journey Modelling
Mobile Marketing Management
Marketing Analytics
Marketing Project Management
Recommended Best Action
Marketing Asset Management
Opportunity Pipeline Tracking
Social Media Marketing Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
Also Featured in...
Mailchimp Reviews
Jerry R.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Dec 2022
"Send bulk emails with this service"
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
MailChimp is your best option if you're looking for a basic marketing tool to use. It is less expensive and more efficient than other, more traditional forms of mass communication, and it has the potential to reach a larger audience. It is possible to schedule the delivery of emails at a certain time and date. Sending an email to your existing customers is an easy way to maintain communication with them and bring in new business. It is an easy tool to use, and the instructions for doing so are clear.
What is your favorite aspect of this product?
Our go-to recommendation for an email marketing service for our customers is MailChimp. This is because Mailchimp has several API connections, is easy to use, and has improved statistics. Mailchimp needs a simple drag-and-drop interface for new users. We are unable to contact consumers via any other channels.
What do you dislike most about this product?
MailChimp's CANSPAM features might be inconvenient when not in use for marketing. RSS's automatic email alerts are a huge help for many people, but they are also prone to mistakes. How flexible are landing page and form customizations? Challenging.
What recommendations would you give to someone considering this product?
Creating a free MailChimp account is the ideal way to dip your toes into the world of email marketing. When you see the quality of MailChimp's design and development, you'll be impressed.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Patriciah J.
- Role: Sales Marketing
- Industry: Utilities
- Involvement: End User of Application
Submitted Dec 2022
A Must-Have Email Marketing Product
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
This email automation and marketing software that the most easy to use interface. Moreover, Mailchimp has ready-to-use templates that makes it easy for us, which differentiates it from other similar products.
What is your favorite aspect of this product?
Mailchimp is a reliable tool that improves our marketing campaigns. The support team of Mailchimp is reachable and helpful. They also have a free plan which is also resourceful.
What do you dislike most about this product?
Mailchimp has frequent updates, which are annoying. Apart from that, there is no other things about Mailchimp that are annoying.
What recommendations would you give to someone considering this product?
Mailchimp is worth every penny. You should give it a try and see the improvements in your marketing. It is highly reliable.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Saurav K.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2022
The best available email marketing tool
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
The user interface is the clearest and most straightforward one I've ever used. Its long history and ongoing addition of new useful capabilities make it a very strong and feature-rich tool for email marketing while maintaining an intuitive user interface.
What is your favorite aspect of this product?
We can have a variety of subscription groups to suit our organization's demands and communicate with people in a targeted manner. We can keep track of who opens our mails and adjust our tactics as necessary.
What do you dislike most about this product?
The message now displays as it does in the Mailchimp preview when it is sent to an Outlook user. When I contacted Mail Chimp customer service, they advised me to employ a third-party code writer to adapt the HTML code for our purposes because they said this was a recognised problem.
What recommendations would you give to someone considering this product?
Great software for email marketing and mass mail.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
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