In Partnership With SelectHub
What is Mailchimp?
MailChimp is a marketing and commerce platform with all the tools you need, all in one place. Even if you don’t know the first thing about marketing — MailChimp provide world-class technology and support to help your business launch, build, and grow to meet your one-of-a-kind vision.
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In Partnership With SelectHub
Mailchimp Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Mailchimp.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
93 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Mailchimp?
Pros
- Reliable
- Trustworthy
- Respectful
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Marketing Automation
Customer Journey Modelling
Marketing Analytics
Mobile Marketing Management
Marketing Project Management
Recommended Best Action
Marketing Asset Management
Social Media Marketing Management
Opportunity Pipeline Tracking
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Customization
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
Also Featured in...
Mailchimp Reviews
Mohammad Ismail H.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jan 2023
Good Product But Need To Improve The Chatbot
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
Design of Newsletter Email Templates
What is your favorite aspect of this product?
Flexible Drag and Drop Features
What do you dislike most about this product?
Customer support and chatbot
What recommendations would you give to someone considering this product?
Overall Good to go for those who nurture the leads for the long term and build relationships by sending newsletters.
Pros
- Saves Time
- Helps Innovate
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Janmejay N.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
" Best E-mail Marketing Tool".
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
1. can build multiple forms 2. up to 2000 leads capturing and submission for free 3. multiple form creation 4. audience segmentation 5. affordable pricing 6. value for money
What is your favorite aspect of this product?
1. Easy to use 2. audience and campaign segmentation 3. audience insight and tracking
What do you dislike most about this product?
I did not find anything negative about it.
What recommendations would you give to someone considering this product?
Highly Recommended this product.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
William G.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Jan 2023
Sending emails is quick and easy.
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
MailChimp is the best option if you want a straightforward marketing platform. It's more efficient, saves money, and reaches more people than traditional forms of mass communication. Emails may be scheduled for delivery at a later time. Customers may be kept informed and new ones attracted with little effort by sending out emails. Using the application couldn't be easier than the instructions provide.
What is your favorite aspect of this product?
When asked to suggest an email marketing service to our customers, MailChimp is always at the top of our list. This is because Mailchimp has several API connectors, is simple to use, and provides improved stats. In order to make Mailchimp more user-friendly for newcomers, a drag-and-drop interface is preferred. We cannot reach our clients in any other manner.
What do you dislike most about this product?
Sometimes, particularly when you're not sending commercial emails, MailChimp's CANSPAM features might seem like extra work. Despite being quite useful, the RSS email alerts that are automatically delivered have a few flaws. How much control do visitors have over the look and feel of the landing page and the questionnaire itself? Challenging.
What recommendations would you give to someone considering this product?
Using MailChimp's free account, you can dive headfirst into the world of email marketing. You will be astounded by how well-designed and developed MailChimp is.
Pros
- Reliable
- Trustworthy
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
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