Mailchimp Logo Award Winner Product Badge
Mailchimp Logo Award Winner Product Badge
Intuit

Mailchimp

Composite Score
8.8 /10
CX Score
8.9 /10
Get Demo

In Partnership With SelectHub

Claim Software
Category
Mailchimp
8.8 /10

What is Mailchimp?

MailChimp is a marketing and commerce platform with all the tools you need, all in one place. Even if you don’t know the first thing about marketing — MailChimp provide world-class technology and support to help your business launch, build, and grow to meet your one-of-a-kind vision.

Company Details

Book a Free Demo Today!

See it in action with a free demo.

Click below to sign up on our partner's website.

Get Demo

In Partnership With SelectHub

Awards & Recognition

Mailchimp won the following awards in the Marketing Automation - B2B category

Filter By

Mailchimp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mailchimp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

93 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mailchimp?

1% Negative
7% Neutral
92% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Efficient Service

Feature Ratings

Average 83

Email Marketing Automation

86

Customer Journey Modelling

84

Marketing Analytics

84

Mobile Marketing Management

84

Marketing Project Management

83

Recommended Best Action

83

Marketing Asset Management

82

Social Media Marketing Management

80

Opportunity Pipeline Tracking

80

Vendor Capability Ratings

Average 82

Ease of Implementation

86

Business Value Created

85

Ease of Customization

84

Ease of Data Integration

83

Quality of Features

83

Usability and Intuitiveness

83

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Breadth of Features

82

Availability and Quality of Training

81

Vendor Support

79

Mailchimp Reviews

Angeline J.

  • Role: Sales Marketing
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy to Manage and Highly Reliable Marketing Tool

Likeliness to Recommend

10 /10

What differentiates Mailchimp from other similar products?

Mailchimp has amazing capabilities hat has been making the tool so impressive to use. It makes email marketing so easy, making it a top tool. The interface of Mailchimp is easy to understand.

What is your favorite aspect of this product?

I like how the support team of Mailchimp answers our queries in a timely manner. Mailchimp is so affordable. Additionally, Mailchimp is easy to customize.

What do you dislike most about this product?

I like all the features of Mailchimp. Everything about it works so well for us.

What recommendations would you give to someone considering this product?

I enjoy the features and capabilities of Mailchimp. Mailchimp is so reliable. I highly recommend Mailchimp.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Justin S.

  • Role: Operations
  • Industry: Gaming and Hospitality
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Mailchimp made campaign emails reach more people

Likeliness to Recommend

9 /10

What differentiates Mailchimp from other similar products?

Incredibly user-friendly, MailChimp is a breeze to work with. In order to learn how to operate the program, simply watch the included tutorial videos. Once you get the hang of it, using it for regular tasks like making new campaigns is a breeze. If you are just getting started with this program and don't expect a large audience right away, you can take advantage of the trial version.

What is your favorite aspect of this product?

When it comes to creating a campaign, you can simply use a premade template. It's useful for building email campaigns that may be distributed to both established and potential new subscribers. The retention of an email distribution list is crucial for anyone whose business relies on email marketing campaigns, and features that encourage audience engagement are a key part of keeping that list intact.

What do you dislike most about this product?

The free edition only has limited customization options and functionality. The price of a subscription has to be reduced. Those that answer customer service requests could be more quick to act.

What recommendations would you give to someone considering this product?

When compared to sending many emails with the identical material to a wide readership, Mailchimp was a huge assist. It's a time- and energy-saver when making an email campaign. It's easy to set up and use, and the landing page templates it provides are perfect for making your product stand out.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Efficient Service
  • Inspires Innovation
  • Role: Industry Specific Role
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2023

Sending Emails Just Got a Whole Lot Easier

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Most Popular Mailchimp Comparisons