Mailchimp Logo Award Winner Product Badge
Mailchimp Logo Award Winner Product Badge
Intuit

Mailchimp

Composite Score
8.8 /10
CX Score
8.9 /10
Get Demo

In Partnership With SelectHub

Claim Software
Category
Mailchimp
8.8 /10

What is Mailchimp?

MailChimp is a marketing and commerce platform with all the tools you need, all in one place. Even if you don’t know the first thing about marketing — MailChimp provide world-class technology and support to help your business launch, build, and grow to meet your one-of-a-kind vision.

Company Details

Book a Free Demo Today!

See it in action with a free demo.

Click below to sign up on our partner's website.

Get Demo

In Partnership With SelectHub

Awards & Recognition

Mailchimp won the following awards in the Marketing Automation - B2B category

Filter By

Mailchimp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mailchimp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

93 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mailchimp?

1% Negative
7% Neutral
92% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Efficient Service

Feature Ratings

Average 83

Email Marketing Automation

86

Customer Journey Modelling

84

Marketing Analytics

84

Mobile Marketing Management

84

Marketing Project Management

83

Recommended Best Action

83

Marketing Asset Management

82

Social Media Marketing Management

80

Opportunity Pipeline Tracking

80

Vendor Capability Ratings

Average 82

Ease of Implementation

86

Business Value Created

85

Ease of Customization

84

Ease of Data Integration

83

Quality of Features

83

Usability and Intuitiveness

83

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Breadth of Features

82

Availability and Quality of Training

81

Vendor Support

79

Mailchimp Reviews

Hong C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Faithful companion in mass notifications

Likeliness to Recommend

9 /10

What differentiates Mailchimp from other similar products?

It is a very fun and easy to use program, I would describe it as a playful program and that makes it stand out from the rest since it has many different ways to get people interested in opening emails. on the other hand, it has a fairly simple and cheap cost model.

What is your favorite aspect of this product?

I have full control to know about the mailing lists who are the people who are opening my emails and who really are not, and in this way I only concentrate on those who are interacting, saving me a lot of time

What do you dislike most about this product?

Nothing is a very complete program with good interaction, integration and user knowledge bases.

What recommendations would you give to someone considering this product?

It is an essential program to test your programs and get help from many people giving instructions through mass mailing, from that point of view the program helps renew projects we work on quickly to get feedback from customers or volunteer testers.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Christopher C.

  • Role: Human Resources
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Simple and Useful Mailchimp Email Marketing

Likeliness to Recommend

8 /10

What differentiates Mailchimp from other similar products?

It has helpful tools for making advertisements, which is a plus in my book. The interface is simple and straightforward, making it ideal for users of all experience levels during the registration process. Another perk is being able to send emails only to a subset of clients rather than everyone.

What is your favorite aspect of this product?

It's been put to use for anything from advertising to creating surveys and sending out emails. I can vouch for the benefits as well, since we now have more clients, better project management, more streamlined operations, and less issues stemming from email communications.

What do you dislike most about this product?

Due to its user-friendliness, the email-building process is oversimplified in terms of design, leaving users with fewer customization options than they might find on other platforms.

What recommendations would you give to someone considering this product?

MailChimp's streamlined and intuitive interface is one of its strongest selling points. The website is easy to navigate, and it comes equipped with numerous options for creating any type of email message.

Pros

  • Enables Productivity
  • Effective Service
  • Caring
  • Helps Innovate

John S.

  • Role: Human Resources
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Reliable, user-friendly, full of features platform

Likeliness to Recommend

9 /10

What differentiates Mailchimp from other similar products?

It has assisted us in developing and scheduling email campaigns that target old leads, and it also serves as the platform on which we publish our monthly newsletters. Email automation and template creation with a wide variety of possible triggers.

What is your favorite aspect of this product?

MailChimp is a service I've used for a long time. They've made some modifications recently, and there's a new pricing structure, but I feel like I'm getting more features than before.

What do you dislike most about this product?

Whether or not an address has been deleted or archived can be unclear if it still appears in a search. After being archived, I'd prefer for them to be deleted.

What recommendations would you give to someone considering this product?

We build landing sites, send emails, and collect addresses using this tool. It has a professional appearance and is easy to use and execute, in my opinion.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Security Protects

Most Popular Mailchimp Comparisons