In Partnership With SelectHub
What is Mailchimp?
MailChimp is a marketing and commerce platform with all the tools you need, all in one place. Even if you don’t know the first thing about marketing — MailChimp provide world-class technology and support to help your business launch, build, and grow to meet your one-of-a-kind vision.
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In Partnership With SelectHub
Mailchimp Ratings
Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
93 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Mailchimp?
Pros
- Reliable
- Trustworthy
- Respectful
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Marketing Automation
Customer Journey Modelling
Mobile Marketing Management
Marketing Analytics
Marketing Project Management
Recommended Best Action
Marketing Asset Management
Opportunity Pipeline Tracking
Social Media Marketing Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
Also Featured in...
Mailchimp Reviews
Rubén V.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: Business Leader or Manager
Submitted May 2023
Easy to use, good integrations for small business
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
The ease of use and the interface
What is your favorite aspect of this product?
The template and journey builders
What do you dislike most about this product?
The segment builder
What recommendations would you give to someone considering this product?
Give it a go, easy to implement and get going. If you do not like it after a while, you can migrate to another service
Pros
- Performance Enhancing
- Efficient Service
- Effective Service
- Saves Time
Please tell us why you think this review should be flagged.
Ale A.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted May 2023
easy to use , to access and integrate for basic em
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
very easy to use and implement - also for small organizations
What is your favorite aspect of this product?
the data forecast is good
What do you dislike most about this product?
flexibility in design
What recommendations would you give to someone considering this product?
very good for basic email marketing
Pros
- Efficient Service
- Respectful
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
Hong C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2023
Faithful companion in mass notifications
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
It is a very fun and easy to use program, I would describe it as a playful program and that makes it stand out from the rest since it has many different ways to get people interested in opening emails. on the other hand, it has a fairly simple and cheap cost model.
What is your favorite aspect of this product?
I have full control to know about the mailing lists who are the people who are opening my emails and who really are not, and in this way I only concentrate on those who are interacting, saving me a lot of time
What do you dislike most about this product?
Nothing is a very complete program with good interaction, integration and user knowledge bases.
What recommendations would you give to someone considering this product?
It is an essential program to test your programs and get help from many people giving instructions through mass mailing, from that point of view the program helps renew projects we work on quickly to get feedback from customers or volunteer testers.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
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