Mailchimp Logo Award Winner Product Badge
Mailchimp Logo Award Winner Product Badge
Intuit

Mailchimp

8.8 /10
Get Demo

In Partnership With SelectHub

Claim Software
Category
Mailchimp
8.8 /10

What is Mailchimp?

MailChimp is a marketing and commerce platform with all the tools you need, all in one place. Even if you don’t know the first thing about marketing — MailChimp provide world-class technology and support to help your business launch, build, and grow to meet your one-of-a-kind vision.

Company Details

Book a Free Demo Today!

See it in action with a free demo.

Click below to sign up on our partner's website.

Get Demo

In Partnership With SelectHub

Awards & Recognition

Mailchimp won the following awards in the Marketing Automation - B2B category

Filter By

Mailchimp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mailchimp.

88 Likeliness to Recommend

93 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mailchimp?

1% Negative
7% Neutral
92% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Efficient Service

Feature Ratings

Average 83

Email Marketing Automation

86

Customer Journey Modelling

84

Mobile Marketing Management

84

Marketing Analytics

84

Marketing Project Management

83

Recommended Best Action

83

Marketing Asset Management

82

Opportunity Pipeline Tracking

81

Social Media Marketing Management

80

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

85

Ease of Customization

84

Ease of Data Integration

83

Usability and Intuitiveness

83

Quality of Features

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Breadth of Features

82

Availability and Quality of Training

81

Vendor Support

80

Mailchimp Reviews

Carissa L.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Long time user

Likeliness to Recommend

7 /10

What differentiates Mailchimp from other similar products?

I think Mailchimp has been a leader in email marketing for awhile. They have been innovative and expanded what they product can do over time,, adding more value to users.

What is your favorite aspect of this product?

Mailchimp is quite easy to use and I like that you can also edit emails and send with the mobile app

What do you dislike most about this product?

I found getting Mailchimp fully connected to our website was a bit of a struggle. I also think there is a lot of work involved to get journeys properly set up and designed well.

What recommendations would you give to someone considering this product?

If they are looking for basic email marketing this is great. Anything further it is helpful to have an IT person who can help with web api.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

Cons

  • Commodity Features

Jhinie C.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2023

Very efficient email marketing service!

Likeliness to Recommend

9 /10

What differentiates Mailchimp from other similar products?

Mailchimp is an all-in-one marketing platform. It also caters businesses optimize marketing and email campaigns.

What is your favorite aspect of this product?

MY favorite aspect of Mailchimp is its scalability. It caters to businesses of all sizes, from small startups to large enterprise. Mailchimp also offers automation that allows users to create personalized and targeted email campaigns.

What do you dislike most about this product?

Nothing in particular. I understand that Mailchimp's pricing plans and features depend on business' size.

What recommendations would you give to someone considering this product?

I would recommend to evaluate both upsides and downsides based on specific needs and requirements.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sarah C.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Cost effective for simple email solution

Likeliness to Recommend

7 /10

What differentiates Mailchimp from other similar products?

MailChimp offers many of the same features of other email platforms. The free version is an enticing and worth-while option for organization growing their email distribution list.

What is your favorite aspect of this product?

The free version is what keeps us renewing.

What do you dislike most about this product?

The email templates are very basic and can be difficult to modify. You also have to create email tags before sending out. You cannot just pick and choose contacts to send mailings to. You have to first establish email tags which can be tedious at times.

What recommendations would you give to someone considering this product?

It's a good software to test/trial before opting purchase.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Mailchimp Comparisons