In Partnership With SelectHub
What is Mailchimp?
MailChimp is a marketing and commerce platform with all the tools you need, all in one place. Even if you don’t know the first thing about marketing — MailChimp provide world-class technology and support to help your business launch, build, and grow to meet your one-of-a-kind vision.
Company Details
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In Partnership With SelectHub
Mailchimp Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Mailchimp.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
93 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Mailchimp?
Pros
- Reliable
- Trustworthy
- Respectful
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Marketing Automation
Customer Journey Modelling
Marketing Analytics
Mobile Marketing Management
Marketing Project Management
Recommended Best Action
Marketing Asset Management
Social Media Marketing Management
Opportunity Pipeline Tracking
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Customization
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
Also Featured in...
Mailchimp Reviews
Cody J.
- Role: Operations
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Sep 2023
Fantastic Peoduct
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
This product is the leading in its class delivering best in class service for both business purposes and customer
What is your favorite aspect of this product?
The customer service is very important to me an this has the best customer service on the market.
What do you dislike most about this product?
How they they interact with the customer is phenomenal.
What recommendations would you give to someone considering this product?
I would say if this company doesn't have you hooked then you are doing something.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Kimberly P.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Sep 2023
Boosting your marketing campaigns with simplicity
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
Mailchimp stands out in the marketing software market for several reasons. First of all, its easy usability is simply impressive. Even if you are an absolute beginner in digital marketing, you will find Mailchimp's interface friendly and highly intuitive. Its clean design and simple navigation allow you to create emails and campaigns seamlessly.
What is your favorite aspect of this product?
One of the features I value most in Mailchimp is its wide selection of modern and attractive email templates. These templates allow you to create professional emails without requiring advanced graphic design skills. You can easily customize colors, font styles, and layouts to fit your brand and the image you want to project.
What do you dislike most about this product?
Although Mailchimp is an incredibly robust and powerful platform, one of the limitations I've found is the lack of more advanced customization options in its drag and drop builder. While most people will find enough options to create attractive emails, those with more specific design needs might feel a little limited by the default options.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2023
user friendly and cost effective
Likeliness to Recommend
Pros
- Continually Improving Product
- Effective Service
- Saves Time
- Altruistic
Please tell us why you think this review should be flagged.
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