Mailchimp Logo Award Winner Product Badge
Mailchimp Logo Award Winner Product Badge
Intuit

Mailchimp

8.8 /10
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Claim Software
Category
Mailchimp
8.8 /10

What is Mailchimp?

MailChimp is a marketing and commerce platform with all the tools you need, all in one place. Even if you don’t know the first thing about marketing — MailChimp provide world-class technology and support to help your business launch, build, and grow to meet your one-of-a-kind vision.

Company Details

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Awards & Recognition

Mailchimp won the following awards in the Marketing Automation - B2B category

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Mailchimp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mailchimp.

88 Likeliness to Recommend

93 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mailchimp?

1% Negative
7% Neutral
92% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Efficient Service

Feature Ratings

Average 83

Email Marketing Automation

86

Customer Journey Modelling

84

Mobile Marketing Management

84

Marketing Analytics

84

Marketing Project Management

83

Recommended Best Action

83

Marketing Asset Management

82

Opportunity Pipeline Tracking

81

Social Media Marketing Management

80

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

85

Ease of Customization

84

Ease of Data Integration

83

Usability and Intuitiveness

83

Quality of Features

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Breadth of Features

82

Availability and Quality of Training

81

Vendor Support

80

Mailchimp Reviews

Racquel S.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Easy to use- the product is very easy to use

Likeliness to Recommend

9 /10

What differentiates Mailchimp from other similar products?

It is very easy to use. The product can be easily integrated with other products and that is what makes it so different

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

The pricing

What recommendations would you give to someone considering this product?

Make it more easier to address the pricing

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Unique Features

Cons

  • Slower Product Innovation
  • Charges for Enhancements

Derek L.

  • Role: Finance
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Mail Chimp has greatly helped our retail business!

Likeliness to Recommend

8 /10

What differentiates Mailchimp from other similar products?

Ease of use and great customer service.

What is your favorite aspect of this product?

Being able to automate marketing emails.

What do you dislike most about this product?

Not sure, nothing comes to mind right now.

What recommendations would you give to someone considering this product?

Make sure to look around at all the feautures.

Pros

  • Reliable
  • Saves Time
  • Performance Enhancing
  • Enables Productivity

Cody J.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Fantastic Peoduct

Likeliness to Recommend

10 /10

What differentiates Mailchimp from other similar products?

This product is the leading in its class delivering best in class service for both business purposes and customer

What is your favorite aspect of this product?

The customer service is very important to me an this has the best customer service on the market.

What do you dislike most about this product?

How they they interact with the customer is phenomenal.

What recommendations would you give to someone considering this product?

I would say if this company doesn't have you hooked then you are doing something.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

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