In Partnership With SelectHub
What is Mailchimp?
MailChimp is a marketing and commerce platform with all the tools you need, all in one place. Even if you don’t know the first thing about marketing — MailChimp provide world-class technology and support to help your business launch, build, and grow to meet your one-of-a-kind vision.
Company Details
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In Partnership With SelectHub
Mailchimp Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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88 Likeliness to Recommend
93 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Mailchimp?
Pros
- Reliable
- Trustworthy
- Respectful
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Marketing Automation
Customer Journey Modelling
Mobile Marketing Management
Marketing Analytics
Marketing Project Management
Recommended Best Action
Marketing Asset Management
Opportunity Pipeline Tracking
Social Media Marketing Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
Also Featured in...
Mailchimp Reviews
Racquel S.
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Sep 2023
Easy to use- the product is very easy to use
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
It is very easy to use. The product can be easily integrated with other products and that is what makes it so different
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
The pricing
What recommendations would you give to someone considering this product?
Make it more easier to address the pricing
Pros
- Respectful
- Reliable
- Performance Enhancing
- Unique Features
Cons
- Slower Product Innovation
- Charges for Enhancements
Please tell us why you think this review should be flagged.
Derek L.
- Role: Finance
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Sep 2023
Mail Chimp has greatly helped our retail business!
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
Ease of use and great customer service.
What is your favorite aspect of this product?
Being able to automate marketing emails.
What do you dislike most about this product?
Not sure, nothing comes to mind right now.
What recommendations would you give to someone considering this product?
Make sure to look around at all the feautures.
Pros
- Reliable
- Saves Time
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Cody J.
- Role: Operations
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Sep 2023
Fantastic Peoduct
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
This product is the leading in its class delivering best in class service for both business purposes and customer
What is your favorite aspect of this product?
The customer service is very important to me an this has the best customer service on the market.
What do you dislike most about this product?
How they they interact with the customer is phenomenal.
What recommendations would you give to someone considering this product?
I would say if this company doesn't have you hooked then you are doing something.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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