In Partnership With SelectHub
What is Mailchimp?
MailChimp is a marketing and commerce platform with all the tools you need, all in one place. Even if you don’t know the first thing about marketing — MailChimp provide world-class technology and support to help your business launch, build, and grow to meet your one-of-a-kind vision.
Company Details
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In Partnership With SelectHub
Mailchimp Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Mailchimp.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
93 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Mailchimp?
Pros
- Reliable
- Trustworthy
- Respectful
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Marketing Automation
Customer Journey Modelling
Marketing Analytics
Mobile Marketing Management
Marketing Project Management
Recommended Best Action
Marketing Asset Management
Social Media Marketing Management
Opportunity Pipeline Tracking
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Customization
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
Also Featured in...
Mailchimp Reviews
Yatharth G.
- Role: Operations
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Nov 2023
Flawless tool for marketing
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
Mailchimp is perfect tool for sales team and data analysis team to understand graphs generated by surveys and polls . It also helps you to customize email template and send bulk emails with promotions .
What is your favorite aspect of this product?
I like dynamic , ease in custom templates with animation effects to attract customer . It also provides data of email open , forwaded and responded which helps marketing team to understand market interest on emails
What do you dislike most about this product?
Pricing needs to be restructured , its a perfect marketing support tool but pricing factors is unfair
What recommendations would you give to someone considering this product?
Shall be used for startups , mid size company for marketing and understand customer needs
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Logendher G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Best Platform for E-mail Marketing
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
Easy & simple to use. Can be Integrated with any CRM and apps
What is your favorite aspect of this product?
It helps to Broadcast the Mails to our clients, as per our requirement and to manage the lists.
What do you dislike most about this product?
Only have limited access to the trial version
What recommendations would you give to someone considering this product?
Go for it definitely will help you with marketing campaigns
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Lisa C.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Oct 2023
Could be frustrating at times
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
Couldn't say as haven't used others
What is your favorite aspect of this product?
Automation is always useful!
What do you dislike most about this product?
Found it clunky in areas
What recommendations would you give to someone considering this product?
trial some others as well to compare
Pros
- Reliable
- Security Protects
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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