Mailchimp Logo Award Winner Product Badge
Mailchimp Logo Award Winner Product Badge
Intuit

Mailchimp

8.8 /10
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Category
Mailchimp
8.8 /10

What is Mailchimp?

MailChimp is a marketing and commerce platform with all the tools you need, all in one place. Even if you don’t know the first thing about marketing — MailChimp provide world-class technology and support to help your business launch, build, and grow to meet your one-of-a-kind vision.

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Awards & Recognition

Mailchimp won the following awards in the Marketing Automation - B2B category

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Mailchimp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mailchimp.

88 Likeliness to Recommend

93 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mailchimp?

1% Negative
7% Neutral
92% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Efficient Service

Feature Ratings

Average 83

Email Marketing Automation

86

Customer Journey Modelling

84

Mobile Marketing Management

84

Marketing Analytics

84

Marketing Project Management

83

Recommended Best Action

83

Marketing Asset Management

82

Opportunity Pipeline Tracking

81

Social Media Marketing Management

80

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

85

Ease of Customization

84

Ease of Data Integration

83

Usability and Intuitiveness

83

Quality of Features

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Breadth of Features

82

Availability and Quality of Training

81

Vendor Support

80

Mailchimp Reviews

Alexis P.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Mailchimp Has Great Capabilities

Likeliness to Recommend

10 /10

What differentiates Mailchimp from other similar products?

Mailchimp has been a reliable solution that has improved email marketing at our workplace. It stands out from the rest due to its affordability and efficiency.

What is your favorite aspect of this product?

My favorite aspect about Mailchimp is its affordability. More so, I love the simplicity of the features of Mailchimp.

What do you dislike most about this product?

Mailchimp has been working so well for us. No dislikes for Mailchimp.

What recommendations would you give to someone considering this product?

Mailchimp has been a great tool. I highly recommend Mailchimp.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Saul A. C.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Marketing management system

Likeliness to Recommend

9 /10

What differentiates Mailchimp from other similar products?

Improve the efficiency of marketing campaigns, increase email open rates and conversions, and strengthen the relationship with our customers. Compared to other products, we chose Mailchimp for its ease of use and various functionalities that fit our specific needs

What is your favorite aspect of this product?

I like it because it has helped us address the business problems of improving communication with our customers, increasing customer interaction and loyalty, as well as optimizing our digital marketing strategies. The scope of use of Mailchimp in our organization ranges from sending newsletters, conversion tracking and data analytics, to audience segmentation and message personalization.

What do you dislike most about this product?

It is a good tool but in terms of limitations in advanced customization and full integration with other marketing tools.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Kiran R.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

email marketing with automation very easy now.

Likeliness to Recommend

10 /10

What differentiates Mailchimp from other similar products?

some nice templates for emails. fast marketing of services to clients. automation.

What is your favorite aspect of this product?

automation. great email marketing template and scheduling.

What do you dislike most about this product?

pricing is little hihger than budgets.

What recommendations would you give to someone considering this product?

grow your startups and small businesses with mailchimp and it has a great automaton setups.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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