In Partnership With SelectHub
What is Mailchimp?
MailChimp is a marketing and commerce platform with all the tools you need, all in one place. Even if you don’t know the first thing about marketing — MailChimp provide world-class technology and support to help your business launch, build, and grow to meet your one-of-a-kind vision.
Company Details
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Mailchimp Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Mailchimp.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
92 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Mailchimp?
Pros
- Reliable
- Respectful
- Acts with Integrity
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Campaign Management
Basic Reporting and Analytics
Email Templates
Contact Database
Mobile Optimized
A/B Testing
Segmentation
Auto-Responders
SPAM Compliance
Surveys and Polling
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Ease of Customization
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
Mailchimp Reviews
Preet C.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2020
Perfect E-mail Marketing Automation Platform
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
The following features that differentiate MailChimp from other similar products are: 1) Amazing easy to use interface. 2) E-mail deliverability is very good and effective.
What is your favorite aspect of this product?
The following factors I like most in MailChimp are: 1) Templet editor of MailChimp is very good and intuitive. 2) It has great analytics to analyze your all campaign and according to that, you can do A/B test campaigns. 3) Setup email automation campaign based on birthday.
What do you dislike most about this product?
The two things I don't like about MailChimp are: 1) It is a little bit costly. 2) Very few pre-made temples inside it.
What recommendations would you give to someone considering this product?
I would recommend this platform especially for those who are in the Digital Marketing Industry, because It will help you to collect leads, to making automation of e-mails and many more features which help you to retain your customers easily. That is true that it is a little bit costly but at this cost, you will get many features so according to me you should use it for automation of your business.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Amelie C.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Dec 2020
Mailchimp automates email marketing.
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
I can maintain better communication with clients without being invasive or spam, keeping marketing on the sidelines and functional without any problem. The content can be more customizable according to the type of client or group of contacts within a list. It has more features than the typical email marketing newsletter. I can cover more clients and I can have leads with Mailchimp.
What is your favorite aspect of this product?
Mailchimp is a good platform that perfectly encourages email marketing that allows continuous growth within the company, with the help of this platform I can create more professional newsletters and also do a / b tests for correct operation. It has analysis functions to be able to know the scope of the emails and if the content sent is being effective. I can manage customer contacts to specify what I am going to send according to the type of customer thanks to the fact that we are based on their criteria.
What do you dislike most about this product?
To personalize or design a template it can be a tedious work, since in cases the images that are uploaded can be put on or moved, making it very out of sync with the text that is inside the template. Also for the creation or addition of a template this platform can be a bit slow, you should optimize it so you can not edit time to send the emails.
What recommendations would you give to someone considering this product?
There are many platforms for email marketing, so if you want to try Mailchimp I recommend using the free trial to know the potential of the reach that you can have if you use this platform, the best of all is that it is very customizable and the marketing is done within Mailchimp is effective.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Devdan A.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2020
Optimization for all types of campaigns.
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
MailChimp makes its difference by being a platform with a rapid creation and management of advertising campaigns, I consider that the creation, editing and delivery of all types of advertising campaigns is faster than other platforms. Since we started creating campaigns on this platform, we have completed them in a very short time, since it is enough to insert and modify the information with a few clicks and it can immediately be sent to the contacts. I thank MailChimp for having this quick campaign creation.
What is your favorite aspect of this product?
What attracts me the most about this platform is that it has a wide variety of templates, ready to be inserted in any advertising campaign that is being carried out. I consider that these templates give a great touch of creativity to my campaigns and allow us to place a more optimized design, a design that adds more organization to the information that is inserted and to the images placed.
What do you dislike most about this product?
My negative review goes directly to the forwarding service to "Outlook" emails. Sending advertising campaigns is totally good to other recipients who use another email manager, but when the campaigns are sent to "outlook" emails, these emails take a long time for the person to receive them, taking up to more than 2 hours in which the mail can be received.
What recommendations would you give to someone considering this product?
Marketing, because this platform will greatly optimize the productivity of the advertising campaigns area and will ensure that the client obtains more detailed campaigns with more relevant information about the services of the same. In addition, MailChimp is a very easy-to-use platform, so creating, editing and managing campaigns will be completely simple.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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