In Partnership With SelectHub
What is Mailchimp?
MailChimp is a marketing and commerce platform with all the tools you need, all in one place. Even if you don’t know the first thing about marketing — MailChimp provide world-class technology and support to help your business launch, build, and grow to meet your one-of-a-kind vision.
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In Partnership With SelectHub
Mailchimp Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
92 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Mailchimp?
Pros
- Reliable
- Respectful
- Acts with Integrity
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Campaign Management
Basic Reporting and Analytics
Email Templates
Contact Database
Mobile Optimized
Auto-Responders
A/B Testing
SPAM Compliance
Segmentation
Surveys and Polling
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Ease of Customization
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
Mailchimp Reviews
Abrar A.
- Role: Sales Marketing
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2024
Fantastic Product
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
It is one of the easiest and oldest email marketing platforms, with the simplest setup and end usage.
What is your favorite aspect of this product?
The favorite part is so many new and customizable templates that meet all of the needs.
What do you dislike most about this product?
Sometimes I feel the pricing is slightly higher than competitors.
What recommendations would you give to someone considering this product?
It is a primary choice for Email Marketers, thus one should try it before considering alternatives.
Pros
- Efficient Service
- Respectful
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Apparel
- Involvement: Initial Implementation
Submitted Aug 2024
Features disappoint.
Likeliness to Recommend
Pros
- Transparent
- Helps Innovate
- Client Friendly Policies
- Fair
Cons
- Less Performance Enhancing
- Less Productive
- Commodity Features
Please tell us why you think this review should be flagged.
Jonathan H.
- Role: C-Level
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Jul 2024
easy to use product, great for marketing
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
great templates and easy to distribute/analyze
What is your favorite aspect of this product?
makes my emails look professional to my community
What do you dislike most about this product?
sometimes there are a lot of clicks
What recommendations would you give to someone considering this product?
explore multiple tools and templates within Mailchimp
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Helps Innovate
Please tell us why you think this review should be flagged.
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