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LumApps Logo Award Winner Product Badge
LumApps

LumApps

Composite Score
8.8 /10
CX Score
9.2 /10
Category
LumApps
8.8 /10

What is LumApps?

LumApps Social Collaborative Intranet helps companies in all industries improve communications and much more. Lets get in touch! LumApps is the next step in the evolution of the employee intranet. Fully integrated with Microsoft Office 365, as well as G-Suite and other tools, the powerful LumApps Platform lets employees connect and collaborate to create a more efficient and engaged workforce.

Company Details


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Awards & Recognition

LumApps won the following awards in the Digital Workplace category

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LumApps Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LumApps.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LumApps?

2% Negative
2% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Effective Service

Feature Ratings

Average 86

Workflow & Approvals

90

Employee Directory

90

Chatbot

89

Workplace for Portal

89

Instant Messaging

89

Broadcast to TVs

89

File Sharing Collaboration

88

Calendars

88

Mobile App

87

Discussion Forums

87

Listings

87

Vendor Capability Ratings

Average 86

Quality of Features

89

Business Value Created

88

Usability and Intuitiveness

87

Vendor Support

86

Availability and Quality of Training

85

Ease of Implementation

85

Product Strategy and Rate of Improvement

85

Breadth of Features

84

Ease of IT Administration

84

Ease of Customization

84

Ease of Data Integration

83

LumApps Reviews

Jason M.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Effortless and potent peer learning environment

Likeliness to Recommend

8 /10

What differentiates LumApps from other similar products?

It has excellent flexibility in communication and data gathering from several places. The platform's administrative features and usability are also top-notch. Administrators and managers at various tiers make it possible for viewers to act differently than contributors. We love LumApps and are converting our sites to their platform.

What is your favorite aspect of this product?

I like how simple it is for regular folks to go about it. If they don't want to understand the site or use the top-line navigation we've set up, they can still use the site's robust search to locate anything they're looking for quickly. LumApps' built-in newsletter editor is a game-changer. It has a straightforward design and is simple to navigate. It encompasses a vast expanse of content distribution and production options.

What do you dislike most about this product?

Despite the high quality of the experience for end users, the admin panel seems to have received less attention. It isn't easy to sort and organize data in the back office. The mobile app requires better statistics and must have the same functionalities as the website. Depending on the complexity of LumApp's functionality, it may be tough to keep it under control.

What recommendations would you give to someone considering this product?

LumApps is already fantastic for text and picture content and has recently improved for a video. It works well if your company already uses standard page layouts and templates, but it's not a good choice for those that wish to start from scratch and utilize unique designs because of how long it takes to add widgets and make them look just right.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Tracy T.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

A Socially Integrated Digital Office

Likeliness to Recommend

9 /10

What differentiates LumApps from other similar products?

A Socially Integrated Digital Office

What is your favorite aspect of this product?

Workflow efficiencies increase thanks to this program. It works well with G Suite, allowing me to see all of my apps in one location. With its widget-based, modular design and G-suite integration, the intranet's social and collaborative capabilities are accessible and straightforward to administer. The permissions procedure simplifies managing material, and the content scheduling options are fantastic.

What do you dislike most about this product?

Sometimes working on a page takes an eternity because the interface for creating it uses so much memory. I get the permissions to need some rigidity in the program, but the required CSS for design is excessive. It's difficult or impossible to do fundamental things like changing the color scheme or customizing the menu's submenu structure.

What recommendations would you give to someone considering this product?

LumApps have been helpful to us in many ways. We've been concentrating on internal customer notifications and staff involvement. Our objective has been to provide staff with a central hub for company-related news, information, connections, and paperwork. That and more have been made available by LumApps. I will recommend using it.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Cindy R.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

The Premier Virtual Office Solution!

Likeliness to Recommend

9 /10

What differentiates LumApps from other similar products?

LumApps gives its users a great deal of leeway when organizing communities. We can quickly build the community pages by dragging and dropping various components. Another benefit is that it can be easily integrated with other programs, ensuring that all of the company's data is always up to date.

What is your favorite aspect of this product?

I enjoy how easy it is to use LumApps, and how flexible it is regarding what features you can add to your website. The platform's user interface is excellent, and I like using it. It's great since it consolidates the organization's latest updates, connections, communities, apps, and more into one location. A thorough and actionable plan to improve the employee experience in every respect.

What do you dislike most about this product?

Project managers may be unable to handle the increasing complexity of problems in the Microsoft environment. Despite its usefulness, the live page editor proves to be relatively inefficient, as it continuously keeps slowing down for no reason, making it difficult to make any adjustments, no matter how little.

What recommendations would you give to someone considering this product?

It has made it possible for us to do a wide variety of duties inside the firm with relative ease, including internal navigations within a private network for file and document sharing that is quicker, simpler, and more secure. And the creation of an ideal digital workspace to craft our pages and informative websites.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

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