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LumApps Logo Award Winner Product Badge
LumApps

LumApps

Composite Score
8.8 /10
CX Score
9.2 /10
Category
LumApps
8.8 /10

What is LumApps?

LumApps Social Collaborative Intranet helps companies in all industries improve communications and much more. Lets get in touch! LumApps is the next step in the evolution of the employee intranet. Fully integrated with Microsoft Office 365, as well as G-Suite and other tools, the powerful LumApps Platform lets employees connect and collaborate to create a more efficient and engaged workforce.

Company Details


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Awards & Recognition

LumApps won the following awards in the Digital Workplace category

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LumApps Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LumApps.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LumApps?

2% Negative
2% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Effective Service

Feature Ratings

Average 86

Workflow & Approvals

90

Employee Directory

90

Chatbot

90

Workplace for Portal

89

Instant Messaging

89

Broadcast to TVs

89

File Sharing Collaboration

88

Calendars

88

Mobile App

87

Discussion Forums

87

Listings

87

Vendor Capability Ratings

Average 86

Quality of Features

89

Business Value Created

88

Usability and Intuitiveness

87

Vendor Support

86

Availability and Quality of Training

85

Ease of Implementation

85

Product Strategy and Rate of Improvement

85

Breadth of Features

84

Ease of IT Administration

84

Ease of Customization

84

Ease of Data Integration

83

LumApps Reviews

Megann K.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Nice program with excellent features.

Likeliness to Recommend

9 /10

What differentiates LumApps from other similar products?

It is distinct from other programs because it has the best appearance and the easiest to use interface.

What is your favorite aspect of this product?

Our ability to create specialized communities for each of our company's divisions has greatly facilitated the dissemination of information throughout the organization. LumApps is a platform we use to disseminate corporate news, and it has helped us guarantee that all communications within the firm come from a single, reliable location for all employees.

What do you dislike most about this product?

It was not clear how to set up notifications for a specific subset of community members. It needed an unnecessary integration with Google Groups. This functionality should be more user-friendly and require only minor adjustments to LumApps' settings, as opposed to requiring an external platform.

What recommendations would you give to someone considering this product?

In my opinion, this software is a must-have because it will serve as a hub for all internal corporate communications, including HR, marketing, sales, and news. The requirement for supplemental software to host other data is removed when everything is accessible through a single gateway. It's a special channel through which our staff may communicate with one other and with the company as a whole.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

Nathalia A.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Incredibly adaptable tool for a superb intranet

Likeliness to Recommend

9 /10

What differentiates LumApps from other similar products?

We have found solutions to common problems with collaboration and communication in a growing business. Before, just email and chat channels were used. As a result, we had a lot of information at different stages. Employees lost a great deal of time switching between tools in search of business news or applications.

What is your favorite aspect of this product?

I like how the platform works for users. After starting with a basic site from scratch, we produced pages that adhered to our corporate brand book and style rules in a matter of weeks. It evolved into a tactical internal communications tool that was completely linked with our Google Workspace collaboration suite and business apps.

What do you dislike most about this product?

The platform is improving and that's excellent. New features, however, occasionally require more polishing before being made public. We want to emphasize that the update testing team increases the functionality of the new additions and decreases the likelihood of customer churn.

What recommendations would you give to someone considering this product?

The LumApps user interface is intuitive. In order to keep your users interested and coming back to our intranet as part of their daily job, it helps you build a common look and feel with your brand identity, tools, and other platforms. I, therefore, advise you to use this because it performs superbly.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

David V.

  • Role: Operations
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Top-notch digital workplace

Likeliness to Recommend

10 /10

What differentiates LumApps from other similar products?

LumApps provided a method to create content, keep it updated, and organize it so users have a single system to turn to. It makes it easier to access the information that we need. With LumApps, we are able to onboard all brands into the bigger organization from a single location.

What is your favorite aspect of this product?

Previously we needed different tools to manage data. Now everything is available through a single portal, there is no longer a need for other programs to hold additional data. Beyond our early aspirations, LumApps has steadily evolved into a platform that can meet all types of corporate requirements. First of all, I never had any issues but I need their support team to start. They have amazing personalities and updated knowledge about everything.

What do you dislike most about this product?

A few minor issues and very slow feature enhancement via updates. LumApps can be challenging to manage due to their feature set. Because they are "hidden," some interesting aspects of a product are occasionally difficult to discover.

What recommendations would you give to someone considering this product?

We use LumApps as a communication tool to inform employees of news and updates. LumApps supports ton features which were extremely helpful for all of our employees including non-content managers. Everyone can use it with ease. Its UI is simple to use and understand fully.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

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