What is Hootsuite Social Media Management SMB?
Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
1
Since last award
89 Plan to Renew
4
Since last award
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Hootsuite Social Media Management SMB?
Pros
- Security Protects
- Performance Enhancing
- Reliable
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Dashboards and Reporting
Visual Analytics
Publishing
Influencer Identification
Sentiment Analysis
Competitor Tracking
Audience Segmentation
Collaboration
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Hootsuite Social Media Management SMB Reviews
Zsolt M.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Apr 2021
SEO Specialist
Likeliness to Recommend
What differentiates Hootsuite Social Media Management SMB from other similar products?
Tge free version gives already lot of help.
What is your favorite aspect of this product?
Easy to use. They develop much.
What do you dislike most about this product?
I don't have any problem.
What recommendations would you give to someone considering this product?
Easy to use and works always good. No problem with schedule posts on the social sites, easy to create content, save lot of time.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
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