What is Hootsuite Social Media Management SMB?
Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
1
Since last award
89 Plan to Renew
4
Since last award
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Hootsuite Social Media Management SMB?
Pros
- Security Protects
- Performance Enhancing
- Reliable
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Dashboards and Reporting
Visual Analytics
Publishing
Influencer Identification
Sentiment Analysis
Competitor Tracking
Audience Segmentation
Collaboration
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
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Hootsuite Social Media Management SMB Reviews
Anjali P.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Great for team collaboration and analytics
Likeliness to Recommend
What differentiates Hootsuite Social Media Management SMB from other similar products?
Hootsuite stands out with its user-friendly dashboard that supports multiple social platforms in one place, making it easy to schedule and manage posts
What is your favorite aspect of this product?
My favorite aspect of Hootsuite is its ability to schedule posts across multiple platforms from a single, intuitive dashboard. This feature saves time and simplifies content management for social media teams.
What do you dislike most about this product?
What I dislike most about Hootsuite is that its advanced features, like in-depth analytics and social listening, are locked behind higher-tier plans, which can be costly for SMBs.
What recommendations would you give to someone considering this product?
I recommend starting with a lower-tier plan to explore Hootsuite’s core features and gradually upgrading as your needs grow. Make sure to customize your dashboard and use its scheduling tools to streamline content management.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Gabriel S.
- Role: Sales Marketing
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Aug 2024
Great cost effective CMS tool for SMBs!
Likeliness to Recommend
What differentiates Hootsuite Social Media Management SMB from other similar products?
Cost and ease of implementation
What is your favorite aspect of this product?
Cost and ease of implementation
What do you dislike most about this product?
Basic analytical insights and data visuals. Lack of influencer identification. Basic tool in many ways.
What recommendations would you give to someone considering this product?
Great introductory CMS tool for the needs of a SMB in terms of outgoing and incoming social.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Cons
- Commodity Features
- Leverages Incumbent Status
Please tell us why you think this review should be flagged.
Navaneetha K.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted May 2024
Efficient SMB social media management.
Likeliness to Recommend
What differentiates Hootsuite Social Media Management SMB from other similar products?
Hootsuite's SMB offering distinguishes itself through its user-friendly interface, comprehensive analytics, robust scheduling capabilities, and seamless integration with various social media platforms.
What is your favorite aspect of this product?
One standout feature is its intuitive dashboard, making social media management streamlined and accessible for SMBs.
What do you dislike most about this product?
Some users might find the pricing structure or limitations on certain features less favorable.
Pros
- Helps Innovate
- Trustworthy
- Unique Features
- Inspires Innovation
Cons
- Under Delivered
Please tell us why you think this review should be flagged.
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