Hootsuite Social Media Management Enterprise Logo Award Winner Product Badge
Hootsuite Social Media Management Enterprise Logo Award Winner Product Badge
HootSuite

Hootsuite Social Media Management Enterprise

Composite Score
8.9 /10
CX Score
9.0 /10
Category
Hootsuite Social Media Management Enterprise
8.9 /10

What is Hootsuite Social Media Management Enterprise?

Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard.

Company Details


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Awards & Recognition

Hootsuite Social Media Management Enterprise won the following awards in the Social Media Management - Enterprise category

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Hootsuite Social Media Management Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Hootsuite Social Media Management Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

92 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Hootsuite Social Media Management Enterprise?

4% Negative
8% Neutral
88% Positive

Pros

  • Respectful
  • Efficient Service
  • Acts with Integrity
  • Enables Productivity

Feature Ratings

Average 86

Social Media Channel Integration Inbound

89

Social Moderation and Workflow Management

89

Social Media Channel Integration Outbound

88

Social Post Archival

88

Campaign Execution

87

Social Asset Management

87

Dashboards and Visualization

87

Social Response Management

86

Contextual Analysis

84

Trend Analysis

84

Sentiment Analysis

83

Vendor Capability Ratings

Average 85

Ease of Implementation

89

Business Value Created

87

Availability and Quality of Training

86

Ease of IT Administration

86

Usability and Intuitiveness

85

Quality of Features

85

Vendor Support

84

Ease of Customization

84

Ease of Data Integration

84

Breadth of Features

84

Product Strategy and Rate of Improvement

83

Hootsuite Social Media Management Enterprise Reviews

Alex C.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Exceptional way to carry your social networks

Likeliness to Recommend

9 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

To know how other types of platforms work very similar to Hootsuite social media management enterprise and it is really worth using this platform because it is a very fast, easy-to-use platform, quite understandable, one of the best in the market because it has a lot of experience apart, it is very intuitive and this is something that we cannot do with other platforms because many times they are not trained for the work that they are really dedicated to doing, sometimes they make mistakes and waste a lot of time and a possible audience that really is the important one

What is your favorite aspect of this product?

What I like most about the service is how cheap the technical support is, it is quite attentive, it knows how to solve the problems that we have as a user and that is something that really must be given importance because I know the value that one has as a user to the company for Therefore, always use this service because Hootsuite social media management enterprise has earned the reputation of having one of the best platforms in the world apart from its prices They are totally accessible and that is why I will always prefer to use it before another platform that I really do not know

What do you dislike most about this product?

This service is not the best, it is kept to a standard totally for me it is one of the best among a long list of companies that do the same there are some failures as in all platforms sometimes it is slow sometimes it falls sometimes not public at the moment that one indicates, sometimes some publications are also duplicated And this is something a bit annoying because it tends to delay not because we must use it and check it every so often to be able to continue publishing in the way that we really do

What recommendations would you give to someone considering this product?

The most important thing to highlight about this platform is that being potentially able to save me waiting time to schedule publications, it seems to me a super platform that really appreciates my time and therefore I highly value your work, so I recommend at least trying it for the first time. time and then decide whether to continue in it or leave it, I do not regret having used it for still I continue to use it whenever I can and need it. highly recommended as their technical support is also very friendly

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

David P.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Best social media management platform

Likeliness to Recommend

10 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

This is great platform that ensures that all social media platforms are well coordinated.

What is your favorite aspect of this product?

It has excellent user interface that is easy to learn how it operates. Our advertisement team is able to send and track our ads when they publish them to our social media tools.

What do you dislike most about this product?

I have nothing to dislike from the performance of this great platform.

What recommendations would you give to someone considering this product?

I highly recommend this platform to any company to excellent management of Social media tools.

Pros

  • Helps Innovate
  • Efficient Service
  • Inspires Innovation
  • Fair

Nicolas F.

  • Role: C-Level
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2021

The Perfect Tools For Social Media Management

Likeliness to Recommend

10 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

Hootsuite Social Media Management made a difference for us at a time where we had to publish multiple contents daily on various social media accounts. This proved to be a cumbersome task. Thanks to HootSuite Enterprise, we manage to schedule not only one day but a whole week of publication from one single dashboard.

What is your favorite aspect of this product?

One of the best thing is to be able to visualize how a publication would actually appear on each social media network, even before it is published. This proves to be very useful in terms of meeting corporate guidelines and high quality publications.

What do you dislike most about this product?

Let's be honest. The pricing is a little high, despite the functionalities being amazing.

What recommendations would you give to someone considering this product?

If you are losing a lot of time publishing one by one your publications on each social network and if you are really aiming at taking your social media game to the next level and boost your sales, visibility and profit, then I definitely recommend trying.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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