Hootsuite Social Media Management Enterprise
What is Hootsuite Social Media Management Enterprise?
Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
92 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Hootsuite Social Media Management Enterprise?
Pros
- Respectful
- Efficient Service
- Acts with Integrity
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Social Moderation and Workflow Management
Social Media Channel Integration Outbound
Social Post Archival
Campaign Execution
Social Asset Management
Dashboards and Visualization
Social Response Management
Contextual Analysis
Trend Analysis
Sentiment Analysis
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Vendor Support
Ease of Customization
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Also Featured in...
Hootsuite Social Media Management Enterprise Reviews
Lisa K.
- Role: Sales Marketing
- Industry: Education
- Involvement: Initial Implementation
Submitted Sep 2024
Love it - easy to use and great results
Likeliness to Recommend
What differentiates Hootsuite Social Media Management Enterprise from other similar products?
Customer Service
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
Analytics and research
What recommendations would you give to someone considering this product?
AI features
Pros
- Unique Features
- Respectful
- Acts with Integrity
- Helps Innovate
Please tell us why you think this review should be flagged.
Alberto D.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Aug 2024
A Reliable and Time-Saving Tool
Likeliness to Recommend
What differentiates Hootsuite Social Media Management Enterprise from other similar products?
Hootsuite stands out due to its comprehensive set of features, including detailed analytics and robust scheduling capabilities, which make managing multiple social media accounts more efficient compared to other tools like Buffer.
What is your favorite aspect of this product?
My favorite aspect is the scheduling feature, which allows me to plan and automate posts for weekends, ensuring a consistent online presence without manual intervention.
What do you dislike most about this product?
There's little to dislike about Hootsuite, but if I had to mention something, it would be the learning curve for new users. It might take some time to explore and fully utilize all the features available.
What recommendations would you give to someone considering this product?
I would highly recommend Hootsuite to anyone looking for a reliable and efficient social media management tool. It’s particularly valuable for those who need to manage multiple accounts and require detailed analytics to optimize their social media strategy.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Gabriel S.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Aug 2024
Cost-effective and useful introductory CMS tool
Likeliness to Recommend
What differentiates Hootsuite Social Media Management Enterprise from other similar products?
It's cheap, efficient, especially for SMBs and smaller brands, and easy to set up and utilize across various platforms. Intuitive to use. Monitoring is excellent though analysis lacks.
What is your favorite aspect of this product?
How cost-effective, easy, and intuitive it is to set up for basic content management systems.
What do you dislike most about this product?
I find the lack of high quality content and sentiment analysis alongside deeper insights the qualities I dislike most.
What recommendations would you give to someone considering this product?
If you're looking for a cheaper, easy to use and effective CMS tool for managing both outgoing or incoming social efforts as well as monitoring mentions, this is an excellent starter tool.
Pros
- Performance Enhancing
- Efficient Service
- Effective Service
- Saves Time
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