Hootsuite Social Media Management Enterprise
What is Hootsuite Social Media Management Enterprise?
Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard. With Hootsuite, users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, keep track of customer conversations, and gain actionable real-time insights from social media to make critical business decisions from one dashboard.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
92 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Hootsuite Social Media Management Enterprise?
Pros
- Respectful
- Efficient Service
- Acts with Integrity
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Social Moderation and Workflow Management
Social Media Channel Integration Outbound
Social Post Archival
Campaign Execution
Social Asset Management
Dashboards and Visualization
Social Response Management
Contextual Analysis
Trend Analysis
Sentiment Analysis
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Vendor Support
Ease of Customization
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Also Featured in...
Hootsuite Social Media Management Enterprise Reviews
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: Initial Implementation
Submitted Nov 2023
Basic features and capabilities
Likeliness to Recommend
Pros
- Effective Service
- Continually Improving Product
- Efficient Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
Michael S.
- Role: Industry Specific Role
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Nov 2023
The gold standard of social, tools. Cost is high.
Likeliness to Recommend
What differentiates Hootsuite Social Media Management Enterprise from other similar products?
It is the gold standard and includes basically every feature that all of the other social media tools include, but in a visually appealing and easy to use way.
What is your favorite aspect of this product?
The reporting funciton.
What do you dislike most about this product?
The price was too high for us.
What recommendations would you give to someone considering this product?
Work with them on the price to the best of your ability and consider alternatives if you cannot afford this tool
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Transparent
Cons
- Wastes Time
- Vendor Friendly Policies
- Vendor's Interest First
Please tell us why you think this review should be flagged.
Sunil S.
- Role: Consultant
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Fantastic product
Likeliness to Recommend
What differentiates Hootsuite Social Media Management Enterprise from other similar products?
Super convenient to use.
What is your favorite aspect of this product?
scheduling on TikTok
What do you dislike most about this product?
none at this stage
What recommendations would you give to someone considering this product?
scheduling on TikTok
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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