Hootsuite Social Media Management Enterprise Logo Award Winner Product Badge
Hootsuite Social Media Management Enterprise Logo Award Winner Product Badge
HootSuite

Hootsuite Social Media Management Enterprise

Composite Score
8.9 /10
CX Score
9.0 /10
Category
Hootsuite Social Media Management Enterprise
8.9 /10

What is Hootsuite Social Media Management Enterprise?

Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard. With Hootsuite, users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, keep track of customer conversations, and gain actionable real-time insights from social media to make critical business decisions from one dashboard.

Company Details


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Awards & Recognition

Hootsuite Social Media Management Enterprise won the following awards in the Social Media Management - Enterprise category

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Hootsuite Social Media Management Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Hootsuite Social Media Management Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

92 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Hootsuite Social Media Management Enterprise?

4% Negative
8% Neutral
88% Positive

Pros

  • Respectful
  • Efficient Service
  • Acts with Integrity
  • Enables Productivity

Feature Ratings

Average 86

Social Media Channel Integration Inbound

89

Social Moderation and Workflow Management

89

Social Media Channel Integration Outbound

88

Social Post Archival

88

Campaign Execution

87

Social Asset Management

87

Dashboards and Visualization

87

Social Response Management

86

Contextual Analysis

84

Trend Analysis

84

Sentiment Analysis

83

Vendor Capability Ratings

Average 85

Ease of Implementation

89

Business Value Created

87

Availability and Quality of Training

86

Ease of IT Administration

86

Usability and Intuitiveness

85

Quality of Features

85

Vendor Support

84

Ease of Customization

84

Ease of Data Integration

84

Breadth of Features

84

Product Strategy and Rate of Improvement

83

Hootsuite Social Media Management Enterprise Reviews

Victoria C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Amazing social media manager

Likeliness to Recommend

8 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

It is very easy to monitor the comments section for multiple platforms, it is also very useful to be able to establish a publication schedule and be able to share it with a team if you need it, it also has its own calendar of activities at the time of creating a publication, it has also allowed track the effectiveness in real time and know the most common content that customers have seen, you can also organize and plan social locations quickly and easily, it is also very useful to monitor your account, share publications in which you are mentioned and track topics, hashtags and relevant topics with the broadcasts feature.

What is your favorite aspect of this product?

It is a powerful social media management tool for small and large businesses, it offers the ability to integrate multiple social media accounts and schedule posts to them in real time from a single dashboard, I love how they constantly update their service to keep up with the ever-changing social media industry, you can also schedule posts in advance and will be posted later, I can also manage all social media platforms using only this tool, I also like that I can instantly post updates on all my social media.

What do you dislike most about this product?

One of the things that I don't like about this platform is that it does not allow me to download draft publications, it is something that would be very useful to be able to do, there are also functionality limitations due to the available APIs, those are some of the things that I do not like this tool.

What recommendations would you give to someone considering this product?

If you want a simple analysis and an easy-to-use social media application, this is the ideal tool, it is easy to configure and can be used by people of all levels, I highly recommend it.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Moses A.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

Great in social media management.

Likeliness to Recommend

10 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

Hootsuite is efficient and allows simpler management of our social media platforms from one platform and ensure ethical usage of our various platforms.

What is your favorite aspect of this product?

Hootsuite has helped us build our brand through reliable management of our social media pages ensuring that we protect our market niche. It has helped us leverage on social media marketing and this is efficient in ensuring that we expand our customer base reliably. Hootsuite is affordable and this ensures that all organizations are able to use the platform reliably and thus enhance their social media standing.

What do you dislike most about this product?

Sometimes when the internet connection is poor using the platform becomes a bit difficult and unreliable.

What recommendations would you give to someone considering this product?

Hootsuite is perfect and it will help build your brand online and leverage on technology to market your products and services efficiently.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Alyssa S.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Feb 2021

Reliable, user friendly and very efficient

Likeliness to Recommend

10 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

Much more reliable, user friendly, provides more services to get ahead efficiently.

What is your favorite aspect of this product?

How much time it saves me daily

What do you dislike most about this product?

Nothing!!!

What recommendations would you give to someone considering this product?

Just to use it. They won't regret it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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