Hootsuite Social Media Management Enterprise Logo Award Winner Product Badge
Hootsuite Social Media Management Enterprise Logo Award Winner Product Badge
HootSuite

Hootsuite Social Media Management Enterprise

8.9 /10
Category
Hootsuite Social Media Management Enterprise
8.9 /10

What is Hootsuite Social Media Management Enterprise?

Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard.

Company Details


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Awards & Recognition

Hootsuite Social Media Management Enterprise won the following awards in the Social Media Management - Enterprise category

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Hootsuite Social Media Management Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Hootsuite Social Media Management Enterprise.

86 Likeliness to Recommend

92 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Hootsuite Social Media Management Enterprise?

4% Negative
8% Neutral
88% Positive

Pros

  • Respectful
  • Efficient Service
  • Acts with Integrity
  • Enables Productivity

Feature Ratings

Average 86

Social Media Channel Integration Inbound

89

Social Moderation and Workflow Management

89

Social Media Channel Integration Outbound

88

Social Post Archival

88

Campaign Execution

87

Social Asset Management

87

Dashboards and Visualization

87

Social Response Management

86

Contextual Analysis

84

Trend Analysis

84

Sentiment Analysis

83

Vendor Capability Ratings

Average 85

Ease of Implementation

89

Business Value Created

87

Availability and Quality of Training

86

Ease of IT Administration

86

Usability and Intuitiveness

85

Quality of Features

85

Vendor Support

84

Ease of Customization

84

Ease of Data Integration

84

Breadth of Features

84

Product Strategy and Rate of Improvement

83

Hootsuite Social Media Management Enterprise Reviews

Mayowa M.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

social media management is faster and efficient.

Likeliness to Recommend

10 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

Analytics for me. This is the major point of difference I notice between Hootsuite and other social media management programs used in my last organization. Hootsuite provides an all round view of every of our activity on social media, allowing us measure our performance when it comes to lead engagement and monitoring on social media,, in real time.

What is your favorite aspect of this product?

I like Hootsuites post scheduling feature the best. This functionality has made it easier to plan our engagement itinerary on social media , well in advance.

What do you dislike most about this product?

While Hootsuite has a mobile application, it is greatly limited in terms of what I am able to accomplish with the app.

What recommendations would you give to someone considering this product?

It is the tool I will recommend, when it comes to efficient social media management.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Susan O.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Hootsuite is a useful and friendly tool.

Likeliness to Recommend

7 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

It is more recognized but it needs to innovate.

What is your favorite aspect of this product?

The analytics are clear.

What do you dislike most about this product?

That they are not innovating quickly.

What recommendations would you give to someone considering this product?

Stay tuned for posts that are not published.

Pros

  • Reliable
  • Enables Productivity
  • Inspires Innovation
  • Caring

Cons

  • Inhibits Innovation

Ayan Q.

  • Role: Operations
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

HootSuite has amazing features and affordable

Likeliness to Recommend

8 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

There are many accounts you can control with Hootsuite. Some of these accounts are Facebook, Twitter, Instagram, Linkedin, Google+ and you can manage many more social media accounts. You can save time by easily managing your accounts on these social media platforms. This application, which is completely free to use, has been developed to help you, our valued readers and social media page managers, and to help you use your valuable time in the most correct way.

What is your favorite aspect of this product?

With Hootsuite, you can manage your accounts on all social media platforms from a single panel. You can set the time of the posts and messages you will make on the social media page you manage, and you can have information about information such as follower status and post status by observing the statistical reports. With the reporting feature, you can see between which hours your visitors visit your page, and you can always keep your page on the social media platform at the top by following your posts that attract the most attention, have the highest click-through rate and have the highest interaction.

What do you dislike most about this product?

Hootsuite preferred to keep the price scale wide. While the "professional" package with entry-level features is 19 Euros per month, the price can increase up to 599 Euros with added features and changing packages. It is indispensable for social media management professionals with its advanced reporting features, content scheduling and planning features.

What recommendations would you give to someone considering this product?

With this program, you can set up the sharing you want to do on certain days and times and save time. If you want to change the time and content of your sharing, this is in your hands. This application, which was made to facilitate the work of you, the users, continues to be developed day by day and gain more users.

Pros

  • Trustworthy
  • Effective Service
  • Includes Product Enhancements
  • Reliable

Cons

  • Vendor's Interest First

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