Hootsuite Social Media Management Enterprise Logo Award Winner Product Badge
Hootsuite Social Media Management Enterprise Logo Award Winner Product Badge
HootSuite

Hootsuite Social Media Management Enterprise

8.9 /10
Category
Hootsuite Social Media Management Enterprise
8.9 /10

What is Hootsuite Social Media Management Enterprise?

Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard.

Company Details


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Awards & Recognition

Hootsuite Social Media Management Enterprise won the following awards in the Social Media Management - Enterprise category

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Hootsuite Social Media Management Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Hootsuite Social Media Management Enterprise.

86 Likeliness to Recommend

92 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Hootsuite Social Media Management Enterprise?

4% Negative
8% Neutral
88% Positive

Pros

  • Respectful
  • Efficient Service
  • Acts with Integrity
  • Enables Productivity

Feature Ratings

Average 86

Social Media Channel Integration Inbound

89

Social Moderation and Workflow Management

89

Social Media Channel Integration Outbound

88

Social Post Archival

88

Campaign Execution

87

Social Asset Management

87

Dashboards and Visualization

87

Social Response Management

86

Contextual Analysis

84

Trend Analysis

84

Sentiment Analysis

83

Vendor Capability Ratings

Average 85

Ease of Implementation

89

Business Value Created

87

Availability and Quality of Training

86

Ease of IT Administration

86

Usability and Intuitiveness

85

Quality of Features

85

Vendor Support

84

Ease of Customization

84

Ease of Data Integration

84

Breadth of Features

84

Product Strategy and Rate of Improvement

83

Hootsuite Social Media Management Enterprise Reviews

Jawahar A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Highly recommended tool to manage SNS accounts

Likeliness to Recommend

9 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

We were able to administer SNS in a uniform way while significantly reducing operational hours. Furthermore, if the scheduled posting day fell on a weekend or holiday, I was required to publish from home. Hootsuite's reserved publishing function addresses these problems. I used to publish to three SNS accounts from each service, Facebook, Twitter, and Instagram, but I've saved a lot of time now that I can duplicate the post in Hootsuite and utilize it. By centrally managing various SNS accounts, you can monitor posting history and scheduled posts in a single list, ensuring that you never forget to publish.

What is your favorite aspect of this product?

There are several types of SNS centralized management software, but there are also numerous types of SNSs that can be handled, and it is amazing that it supports almost all SNSs. The user interface's simplicity is a factor, yet it is a good tool that is perfect for centralized management. I publish an event with a certain date, such as "day," around ten times a year, and I had to post it on that day before Hootsuite, so there was the pressure of not forgetting.

What do you dislike most about this product?

If you use it for business, you may upgrade to a premium subscription, however I believe the cost-performance is somewhat superior. Due to the pricing plan, many administrators are unable to use it. There are no difficulties with performance.

What recommendations would you give to someone considering this product?

It will be software for organizations that utilize a big number of social media platforms with a single point of contact, as I previously indicated. SNS administration has been centralized. The disclosure of the reserve, which was simply to please these two, significantly reduced the corporate expenditure. It is great for companies who have a single point of contact and a high number of SNS. It is useful since no SNS application or web browser is required for access, and the check can be conducted quickly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Diana K.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Adds efficiency to social media management.

Likeliness to Recommend

9 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

Hootsuite leads the race , when it comes to real-time social media engagement with trends, customer contents (post, tweets etc), customer messages etc With added benefits of the Hootsuite chatbot, we are able to respond to engage customers as quickly as possible.

What is your favorite aspect of this product?

The ability to track and manage audience insight in real-time.

What do you dislike most about this product?

Hootsuite lack of support for newer social media platforms , such as Tik-tok does limit our digital marketing plans.

What recommendations would you give to someone considering this product?

Hootsuite is easily my number one software for efficient social media management. However, its lack of support for platforms like Tiktok is a major grey area for me.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Luke H.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Great software

Likeliness to Recommend

7 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

Nice features

What is your favorite aspect of this product?

Great customer service

What do you dislike most about this product?

can be overwhelming

What recommendations would you give to someone considering this product?

Give it a try!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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