What is Hootsuite Social Media Management Enterprise?
Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
92 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Hootsuite Social Media Management Enterprise?
Pros
- Respectful
- Efficient Service
- Acts with Integrity
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Social Moderation and Workflow Management
Social Media Channel Integration Outbound
Social Post Archival
Campaign Execution
Social Asset Management
Dashboards and Visualization
Social Response Management
Contextual Analysis
Trend Analysis
Sentiment Analysis
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Vendor Support
Ease of Customization
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Also Featured in...
Hootsuite Social Media Management Enterprise Reviews
Stephen H.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2021
super easy to use system
Likeliness to Recommend
What differentiates Hootsuite Social Media Management Enterprise from other similar products?
front end provides amazing ease of use
What is your favorite aspect of this product?
front end planning
What do you dislike most about this product?
price is high for the lower end
What recommendations would you give to someone considering this product?
very easy to use and easy to integrate
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Paul H.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Dec 2021
Nice layout - easy to read
Likeliness to Recommend
What differentiates Hootsuite Social Media Management Enterprise from other similar products?
The media library is very useful and saves so much time.
What is your favorite aspect of this product?
The media library is a real game changer.
What do you dislike most about this product?
When viewing multiple feeds the display can become a bit cluttered.
What recommendations would you give to someone considering this product?
Take the free trial first and view help videos as all the information is out there.
Pros
- Reliable
- Helps Innovate
- Enables Productivity
- Security Protects
Please tell us why you think this review should be flagged.
Julia P.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Initial Implementation
Submitted Dec 2021
A bit expensive and not very intuitive - yet
Likeliness to Recommend
What differentiates Hootsuite Social Media Management Enterprise from other similar products?
Pricing varies, some software centralise post scheduling, whilst hootsuite focuses timelines - this is particularly helpful when looking to cut down hours and streamlining marketing processes for smaller companies. As it's a bigger company it does have more features such as bigger analytics and more compatible third party apps.
What is your favorite aspect of this product?
It's been great being able to manage all my social media platforms in one place with ease. It has saved company time by scheduling posts in advance and planning my marketing ahead of schedule. Being able to view already posted content, scheduled content on the same platform is great and a helpful marketing tool.
What do you dislike most about this product?
High price and limited features, they are always looking to improve, no free plan option as of recent so no opportunity to trial this out (for new customers)
What recommendations would you give to someone considering this product?
Browse and compare features between various software before deciding if this is the right product
Pros
- Efficient Service
- Unique Features
- Caring
- Respectful
Cons
- Slower Product Innovation
- Less Productive
Please tell us why you think this review should be flagged.
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