What is Hootsuite Social Media Management Enterprise?
Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
92 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Hootsuite Social Media Management Enterprise?
Pros
- Respectful
- Efficient Service
- Acts with Integrity
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Social Moderation and Workflow Management
Social Media Channel Integration Outbound
Social Post Archival
Campaign Execution
Social Asset Management
Dashboards and Visualization
Social Response Management
Contextual Analysis
Trend Analysis
Sentiment Analysis
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Vendor Support
Ease of Customization
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Also Featured in...
Hootsuite Social Media Management Enterprise Reviews
rose g.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Feb 2022
HootSuite Made Easy
Likeliness to Recommend
What differentiates Hootsuite Social Media Management Enterprise from other similar products?
This is my absolute favorite program to use. IT is great for beginners and professionals ! Its easy to use for all your scheduling needs!
What is your favorite aspect of this product?
The scheduling and the lay out
What do you dislike most about this product?
The stories are confusing to post and schedule through hootsuite
What recommendations would you give to someone considering this product?
GET IT! totally worth it !
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Jason T.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Feb 2022
Hootsuite represents easy social media mastery
Likeliness to Recommend
What differentiates Hootsuite Social Media Management Enterprise from other similar products?
Undoubtedly, the main reason why Hootsuite remains so relevant even after so many years of its launch is not only for being the pioneer platform in technology for unified management of social networks, but for all the facilities it provides when organizing all the work done by the group in a single chronology.
What is your favorite aspect of this product?
In both the short and long term hootsuite lets us work with scheduling different posts and coordinating them on social networks, so that we not only cover content, but also do it with more organization under a set schedule, which makes the work become noticeably more professional and organized.
What do you dislike most about this product?
Unfortunately hootsuite has not let us manage as many accounts as we thought, or at least, this is the case from its most economical plan, which greatly affects the management capacity of community managers of small businesses or startups, which need to constantly grow in order to establish a brand image online.
What recommendations would you give to someone considering this product?
Our main recommendation regarding Hootsuite is to exploit its group capability, as it can be used by more than one community manager at the same time, even if the same hootsuite account is being used for both, and this is ideal for large agencies that need to cover more than one social network account simultaneously.
Pros
- Helps Innovate
- Continually Improving Product
- Inspires Innovation
- Caring
Please tell us why you think this review should be flagged.
Michelle H.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Feb 2022
Great for planning purposes
Likeliness to Recommend
What differentiates Hootsuite Social Media Management Enterprise from other similar products?
Ease of planning posts and access to outside resources e.g. pictures
What is your favorite aspect of this product?
The media library - a real time saver which also enhances our professional reputation
What do you dislike most about this product?
There is nothing to dislike about this product
What recommendations would you give to someone considering this product?
Try it - use it for a month and see how you get on.
Pros
- Enables Productivity
- Security Protects
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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