Hootsuite Social Media Management Enterprise Logo Award Winner Product Badge
Hootsuite Social Media Management Enterprise Logo Award Winner Product Badge
HootSuite

Hootsuite Social Media Management Enterprise

Composite Score
8.9 /10
CX Score
9.0 /10
Category
Hootsuite Social Media Management Enterprise
8.9 /10

What is Hootsuite Social Media Management Enterprise?

Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard. With Hootsuite, users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, keep track of customer conversations, and gain actionable real-time insights from social media to make critical business decisions from one dashboard.

Company Details


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Awards & Recognition

Hootsuite Social Media Management Enterprise won the following awards in the Social Media Management - Enterprise category

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Hootsuite Social Media Management Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Hootsuite Social Media Management Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

92 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Hootsuite Social Media Management Enterprise?

4% Negative
8% Neutral
88% Positive

Pros

  • Respectful
  • Efficient Service
  • Acts with Integrity
  • Enables Productivity

Feature Ratings

Average 86

Social Media Channel Integration Inbound

89

Social Moderation and Workflow Management

89

Social Media Channel Integration Outbound

88

Social Post Archival

88

Campaign Execution

87

Social Asset Management

87

Dashboards and Visualization

87

Social Response Management

86

Contextual Analysis

84

Trend Analysis

84

Sentiment Analysis

83

Vendor Capability Ratings

Average 85

Ease of Implementation

89

Business Value Created

87

Availability and Quality of Training

86

Ease of IT Administration

86

Usability and Intuitiveness

85

Quality of Features

85

Vendor Support

84

Ease of Customization

84

Ease of Data Integration

84

Breadth of Features

84

Product Strategy and Rate of Improvement

83

Hootsuite Social Media Management Enterprise Reviews

rose g.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

HootSuite Made Easy

Likeliness to Recommend

10 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

This is my absolute favorite program to use. IT is great for beginners and professionals ! Its easy to use for all your scheduling needs!

What is your favorite aspect of this product?

The scheduling and the lay out

What do you dislike most about this product?

The stories are confusing to post and schedule through hootsuite

What recommendations would you give to someone considering this product?

GET IT! totally worth it !

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jason T.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Hootsuite represents easy social media mastery

Likeliness to Recommend

9 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

Undoubtedly, the main reason why Hootsuite remains so relevant even after so many years of its launch is not only for being the pioneer platform in technology for unified management of social networks, but for all the facilities it provides when organizing all the work done by the group in a single chronology.

What is your favorite aspect of this product?

In both the short and long term hootsuite lets us work with scheduling different posts and coordinating them on social networks, so that we not only cover content, but also do it with more organization under a set schedule, which makes the work become noticeably more professional and organized.

What do you dislike most about this product?

Unfortunately hootsuite has not let us manage as many accounts as we thought, or at least, this is the case from its most economical plan, which greatly affects the management capacity of community managers of small businesses or startups, which need to constantly grow in order to establish a brand image online.

What recommendations would you give to someone considering this product?

Our main recommendation regarding Hootsuite is to exploit its group capability, as it can be used by more than one community manager at the same time, even if the same hootsuite account is being used for both, and this is ideal for large agencies that need to cover more than one social network account simultaneously.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Inspires Innovation
  • Caring

Michelle H.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Great for planning purposes

Likeliness to Recommend

9 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

Ease of planning posts and access to outside resources e.g. pictures

What is your favorite aspect of this product?

The media library - a real time saver which also enhances our professional reputation

What do you dislike most about this product?

There is nothing to dislike about this product

What recommendations would you give to someone considering this product?

Try it - use it for a month and see how you get on.

Pros

  • Enables Productivity
  • Security Protects
  • Reliable
  • Performance Enhancing

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