What is Hootsuite Social Media Management Enterprise?
Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
92 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Hootsuite Social Media Management Enterprise?
Pros
- Respectful
- Efficient Service
- Acts with Integrity
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Social Moderation and Workflow Management
Social Media Channel Integration Outbound
Social Post Archival
Campaign Execution
Social Asset Management
Dashboards and Visualization
Social Response Management
Contextual Analysis
Trend Analysis
Sentiment Analysis
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Vendor Support
Ease of Customization
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Also Featured in...
Hootsuite Social Media Management Enterprise Reviews
Susan D.
- Role: Industry Specific Role
- Industry: Engineering
- Involvement: End User of Application
Submitted Mar 2022
Social Media Management Enterprise -
Likeliness to Recommend
What differentiates Hootsuite Social Media Management Enterprise from other similar products?
Hootsuite comes with all basic and advanced features to handle your social media professionally and perfectly. It gives you real time insights of interactions and happenings. Scheduling posts in advance for almost all of your social media handles and managing your audience in one go with a collaborative team effort is what makes it ideal for us.
What is your favorite aspect of this product?
Handling Social Media of a big firm is no piece of cake. You need powerful tools to cater all requirements and needs of the organization. Nothing should go wrong by any means and even if there is misconduct you have a powerful tool that can handle it all in a professional manner. We switched to Hootsuite a few years back and boy! It has made everything much, much easier for us.
What do you dislike most about this product?
It’s a pool for tools to handle social media like never before. It’s great, however, the interface is not user friendly for beginners. Even professionals can get stuck at times. It has it all but sometimes it can get overwhelming due to so many features at sight.
What recommendations would you give to someone considering this product?
It has everything a big firm will need to handle its social media in a very professional and well managed manner. You can do a marvelous job if you learn the software and it’s great to grow your business on 2x. It can be a bit expensive for some companies but I would suggest you do it, spend here and you will see the growth in a few months.
Pros
- Performance Enhancing
- Unique Features
- Efficient Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
Cilia F.
- Role: Consultant
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Mar 2022
Hootsuite, best tool for scheduling your networks
Likeliness to Recommend
What differentiates Hootsuite Social Media Management Enterprise from other similar products?
It is ideal for keeping track of the different social network accounts. It has helped us a lot, especially to know the metrics of the networks and to schedule all publications at the best times, so that they have better reach. Without a doubt with Hootsuite, I was able to manage all the social networks without problems or setbacks.
What is your favorite aspect of this product?
I love the scheduling feature, because many times I do not have the availability to make the publication at the time I need and with Hootsuite I just put the date and time I want it to be published and the software does it for me. It also has an excellent management report, where I can see the interactions, the followers reached, the best publications and all the metrics, to know how the social networks are doing.
What do you dislike most about this product?
The program can freeze so that you have to log out and log back in. Many times, when scheduling, it takes too long to place the calendar and choose the date. Due to the design of its interface, the platform can be a bit overwhelming, but with time, it is possible to adapt to it quickly.
What recommendations would you give to someone considering this product?
This is one of the most complete software for all your social media planning, scheduling and publishing. You will have all the interactions, reactions, comments and messages from all networks in a single channel, as well as metrics and statistics, which help to improve the reach and increase the audience.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Inspires Innovation
Please tell us why you think this review should be flagged.
Kelly Speers, Author and I.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2022
Great Product but way over priced
Likeliness to Recommend
What differentiates Hootsuite Social Media Management Enterprise from other similar products?
Hootsuite is a great product that invoates in the market. they offer a great product that will make managing social very easy for a small team.
What is your favorite aspect of this product?
How easy it is to manage multiple accounts and sub accounts.
What do you dislike most about this product?
The price is too high with all the comparable products available.
What recommendations would you give to someone considering this product?
try it first and see if you are going to be happy
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Vendor's Interest First
- Less Generous
Please tell us why you think this review should be flagged.
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