What is Hootsuite Social Media Management Enterprise?
Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
92 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Hootsuite Social Media Management Enterprise?
Pros
- Respectful
- Efficient Service
- Acts with Integrity
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Social Moderation and Workflow Management
Social Media Channel Integration Outbound
Social Post Archival
Campaign Execution
Social Asset Management
Dashboards and Visualization
Social Response Management
Contextual Analysis
Trend Analysis
Sentiment Analysis
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Vendor Support
Ease of Customization
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Also Featured in...
Hootsuite Social Media Management Enterprise Reviews
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: Business Leader or Manager
Submitted May 2022
OG of Social Mgmt, Innovative, Reliable
Likeliness to Recommend
Pros
- Efficient Service
- Effective Service
- Caring
- Respectful
Please tell us why you think this review should be flagged.
Chris J.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
Great free option for small businesses.
Likeliness to Recommend
What differentiates Hootsuite Social Media Management Enterprise from other similar products?
Forced to Use Owly Short Links.
What is your favorite aspect of this product?
The layout is unique and helpful.
What do you dislike most about this product?
Expensive Custom URL Shorteners.
What recommendations would you give to someone considering this product?
Consider only the free version, sadly it is significantly handicapped.
Pros
- Enables Productivity
- Continually Improving Product
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.
Cannon C.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted May 2022
Fantastic product!
Likeliness to Recommend
What differentiates Hootsuite Social Media Management Enterprise from other similar products?
Fantastic product!
What is your favorite aspect of this product?
Fantastic product!
What do you dislike most about this product?
Fantastic product!
What recommendations would you give to someone considering this product?
Fantastic product!
Pros
- Generous Negotitation
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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