What is Hootsuite Social Media Management Enterprise?
Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
92 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Hootsuite Social Media Management Enterprise?
Pros
- Respectful
- Efficient Service
- Acts with Integrity
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Social Moderation and Workflow Management
Social Media Channel Integration Outbound
Social Post Archival
Campaign Execution
Social Asset Management
Dashboards and Visualization
Social Response Management
Contextual Analysis
Trend Analysis
Sentiment Analysis
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Vendor Support
Ease of Customization
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Also Featured in...
Hootsuite Social Media Management Enterprise Reviews
Carlos B.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted May 2022
Administration and management of social networks
Likeliness to Recommend
What differentiates Hootsuite Social Media Management Enterprise from other similar products?
It is a little more expensive than other similar tools, I would like it to be adapted to smaller companies, and could be more accessible, since its use is really representative for our labor management and commercial impulse.
What is your favorite aspect of this product?
The use of Hootsuite has been very useful for us to converge all our work in one place, it makes it much easier for us to be able to visualize the interactions of our social networks on a single platform and manage time and publications correctly, all always in a efficient. We manage Facebook and Instragram, interact with our clients, promote our brand, generate traffic and build trust thanks to better marketing management. It has a comfortable and active interface, easy to use. In addition to this, it offers training for learning on a scale, which helps us to improve our work and make our day-to-day management much easier.
What do you dislike most about this product?
It has happened to me a few times that Hootsuite throws errors when we try to upload scheduled posts, which is quite tedious and requires me to manually enter my Instagram or Facebook and do it myself, which ends up being a bit more of the same and ends losing its purpose.
What recommendations would you give to someone considering this product?
Achieve great measures of management of social networks, marketing and interaction with clients, in addition to achieving a comfortable and integrated work. I recommend Hootsuite so that you enter a different level and can achieve a much broader interaction with each of your clients.
Pros
- Continually Improving Product
- Trustworthy
- Respectful
- Fair
Please tell us why you think this review should be flagged.
Poulomi R.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted May 2022
"Great social media platform"
Likeliness to Recommend
What differentiates Hootsuite Social Media Management Enterprise from other similar products?
the program is very easy to use than other programs.
What is your favorite aspect of this product?
For managing many social media accounts, Hootsuite is a fantastic choice. It provides access to a wide range of popular social networking sites. Everything has a newness to it.
What do you dislike most about this product?
It may become a bit confusing at times. Any program that has to be trained will always have issues. Rather than building a whole new social media platform, the idea should be to replicate existing ones.
What recommendations would you give to someone considering this product?
This is a must-have if you plan on using social media scheduling. It may get boring to utilize on a regular basis if you do so often.
Pros
- Helps Innovate
- Unique Features
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Bryn R.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: End User of Application
Submitted May 2022
Top of the line, if your team can afford it
Likeliness to Recommend
What differentiates Hootsuite Social Media Management Enterprise from other similar products?
From social management to reporting and listening, Hootsuite remains one of the most thorough, comprehensive social tools I've ever used. It can be difficult to justify the price depending on your team's needs, but it truly goes above and beyond.
What is your favorite aspect of this product?
The social listening abilities are second to none, and they've clearly spent a lot of time and effort expanding these capabilities and growing.
What do you dislike most about this product?
It's one of the more costly options, which can make it tough to justify based on your team's size and needs.
What recommendations would you give to someone considering this product?
If you can afford it, definitely consider Hootsuite for your social management needs. From daily tasks like scheduling to in-depth listening and sentiment tools, it's the Cadillac of social tools.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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