Hootsuite Social Media Management Enterprise Logo Award Winner Product Badge
Hootsuite Social Media Management Enterprise Logo Award Winner Product Badge
HootSuite

Hootsuite Social Media Management Enterprise

Composite Score
8.9 /10
CX Score
9.0 /10
Category
Hootsuite Social Media Management Enterprise
8.9 /10

What is Hootsuite Social Media Management Enterprise?

Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard. With Hootsuite, users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, keep track of customer conversations, and gain actionable real-time insights from social media to make critical business decisions from one dashboard.

Company Details


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Awards & Recognition

Hootsuite Social Media Management Enterprise won the following awards in the Social Media Management - Enterprise category

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Hootsuite Social Media Management Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Hootsuite Social Media Management Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

92 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Hootsuite Social Media Management Enterprise?

4% Negative
8% Neutral
88% Positive

Pros

  • Respectful
  • Efficient Service
  • Acts with Integrity
  • Enables Productivity

Feature Ratings

Average 86

Social Media Channel Integration Inbound

89

Social Moderation and Workflow Management

89

Social Media Channel Integration Outbound

88

Social Post Archival

88

Campaign Execution

87

Social Asset Management

87

Dashboards and Visualization

87

Social Response Management

86

Contextual Analysis

84

Trend Analysis

84

Sentiment Analysis

83

Vendor Capability Ratings

Average 85

Ease of Implementation

89

Business Value Created

87

Availability and Quality of Training

86

Ease of IT Administration

86

Usability and Intuitiveness

85

Quality of Features

85

Vendor Support

84

Ease of Customization

84

Ease of Data Integration

84

Breadth of Features

84

Product Strategy and Rate of Improvement

83

Hootsuite Social Media Management Enterprise Reviews

Sarah A.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

An amazing platform to use

Likeliness to Recommend

9 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

We have been using Hootsuite for almost 3-4 years and we have never missed a post since then. In dealing with different clients, Hootsuite has helped a lot in planning the work for each of the clients and sharing the content on different platforms. Due to super able Hootsuite, I feel like a super being. It surely has the potential to boost business efficiencies.

What is your favorite aspect of this product?

The platform is pretty simple to navigate through. Scheduling content has become much easier and posts can be shared on all social media handles in a very controlled and ordered manner. The customer support team also provides prompt feedback on every problem that is faced by us. It is very much easy to use and one can handle multiple handles very effortlessly.

What do you dislike most about this product?

It would be great if a feature could deliver reports about social media stats on a monthly or weekly based, whatever suits the user. Engagement strategies, if provided by the platform would be of great help to improve posts for the future. The content library has also room for improvement.

What recommendations would you give to someone considering this product?

If you are sick of sharing content on many different sites, it would be worth going for a premium because it allows you to connect more than 2 accounts. Having said that, it would be good to attend some webinars to learn more about the tricks and be a cool social media manager.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Raidelyn P.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

"Best-in-class platform for managing social media!

Likeliness to Recommend

9 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

Hootsuite has many tools and is easy to use.

What is your favorite aspect of this product?

Hootsuite pro is a lifesaver for every marketer. Use their content-creation tools to share all of your key material on social media (particularly on Facebook, Instagram, and Twitter). Using the calendar view, it is simple to plan and schedule postings. Only 5 posts are allowed in the free edition, therefore becoming pro is a good idea. We also like the flexibility to republish material across several platforms.

What do you dislike most about this product?

There are times when the additional cost of going professional is worth it, but it's difficult to justify if you're a little company. We don't have any tools that we don't like, regardless of their price.

What recommendations would you give to someone considering this product?

It's one of the more affordable scheduling tools, but it's well worth the savings in time it provides. Twitter and Facebook both provide free scheduling options, but they're two separate platforms (and Facebook Business is a nightmare to try and post content on these days). Instagram has also been included as a scheduling option in the previous couple years.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Effective Service

Ae-Cha S.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Hootsuite Social Media Management Enterprise

Likeliness to Recommend

9 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

Hootsuite is helpful because every one of your posts, video, and answers are on the whole on our dashboard. Having a few clients is simple through Hootsuite. The organization was new to involving web-based entertainment for the individual brand, and they couldn't get the stream expected to succeed. At the point when you pursue Hootsuite, they let you know that it is useable for all friendly stages, yet that isn't correct I found. For instance, assuming Hootsuite is utilized for business, one of the most outstanding social stages is LinkedIn, so when we figured out that Hootsuite couldn't uphold LinkedIn posts and reports.

What is your favorite aspect of this product?

I like that it is so natural to plan a post and the UX/UI is generally excellent. It's worked on over the long run A ton of different contenders do exclude story postings for Instagram and there are many incorporations with all virtual entertainment stages so it's one of the most outstanding online entertainment the executive’s devices out there.

What do you dislike most about this product?

The way that main the free/fundamental record just permits 2 web-based entertainment accounts. I wish there was a degree to stretch out this as I might want to add no less than a couple of more records on there however the paid records or premium records are excessively costly for me to bear particularly as a beginning phase startup.

What recommendations would you give to someone considering this product?

Hold all your web-based entertainment together in one spot with posts shared across all arrangements at the press of a button. Amazing platform for planning virtual entertainment content and sharing organization updates and items. Less easy to understand for bigger posts that don't pass across each SM platform driving on to a limited quantity of altering that might cheapen the first satisfied.

Pros

  • Performance Enhancing
  • Inspires Innovation
  • Caring
  • Client Friendly Policies

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