Hootsuite Social Media Management Enterprise Logo Award Winner Product Badge
Hootsuite Social Media Management Enterprise Logo Award Winner Product Badge
HootSuite

Hootsuite Social Media Management Enterprise

Composite Score
8.9 /10
CX Score
9.0 /10
Category
Hootsuite Social Media Management Enterprise
8.9 /10

What is Hootsuite Social Media Management Enterprise?

Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard. With Hootsuite, users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, keep track of customer conversations, and gain actionable real-time insights from social media to make critical business decisions from one dashboard.

Company Details


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Awards & Recognition

Hootsuite Social Media Management Enterprise won the following awards in the Social Media Management - Enterprise category

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Hootsuite Social Media Management Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Hootsuite Social Media Management Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

92 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Hootsuite Social Media Management Enterprise?

4% Negative
8% Neutral
88% Positive

Pros

  • Respectful
  • Efficient Service
  • Acts with Integrity
  • Enables Productivity

Feature Ratings

Average 86

Social Media Channel Integration Inbound

89

Social Moderation and Workflow Management

89

Social Media Channel Integration Outbound

88

Social Post Archival

88

Campaign Execution

87

Social Asset Management

87

Dashboards and Visualization

87

Social Response Management

86

Contextual Analysis

84

Trend Analysis

84

Sentiment Analysis

83

Vendor Capability Ratings

Average 85

Ease of Implementation

89

Business Value Created

87

Availability and Quality of Training

86

Ease of IT Administration

86

Usability and Intuitiveness

85

Quality of Features

85

Vendor Support

84

Ease of Customization

84

Ease of Data Integration

84

Breadth of Features

84

Product Strategy and Rate of Improvement

83

Hootsuite Social Media Management Enterprise Reviews

Gaurav S.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

good program, it's excellent.

Likeliness to Recommend

8 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

Hootsuite has better tools than other programs and it is also easy to use.

What is your favorite aspect of this product?

As a result, Hootsuite saves me time and helps me to plan out my marketing strategy. The program also tells me when my postings are most likely to be successful. My favorite feature of Hootsuite is that it allows me to publish to numerous social media accounts at once.

What do you dislike most about this product?

The built-in media collection could, in my view, be expanded. However, the selection of GIFs and clipart is somewhat restricted, so this is a wonderful function to have.

What recommendations would you give to someone considering this product?

Hootsuite is straightforward and easy to use. I didn't need any training to get started and it was no problem at all. It's a great tool for any team, whether they're tech-savvy or not. It's the only thing I'd say: make a point of memorizing all of your login credentials! Updating becomes tough if the accounts get disconnected.

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Efficient Service

Cory A.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Great tool for social media monitoring

Likeliness to Recommend

7 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

The dashboard for social media monitoring is a great feature. The ability to monitor keywords, #s and your mentions is great to stay on top of your online presence.

What is your favorite aspect of this product?

The ability to set up feeds for various social media platforms in one place is great. Hootsuite provides a great dashboard with great customization for social media monitoring.

What do you dislike most about this product?

Not the best experience for scheduling social media posts. Found other products such as Hey Orca to be miles ahead.

What recommendations would you give to someone considering this product?

Great for social media monitoring to so great for content creation and scheduling.

Pros

  • Caring
  • Client Friendly Policies
  • Helps Innovate
  • Continually Improving Product

Cierra O.

  • Role: Sales Marketing
  • Industry: Apparel
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

"The BEST tool for managing social media"

Likeliness to Recommend

8 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

Hootsuite has better analytics tools than its competitors.

What is your favorite aspect of this product?

Hootsuite promotes social media content securely. We can monitor social postings, users, and activity. We may plan daily picture postings on Hootsuite. It's the greatest company social media platform. We can boost social media followers and corporate branding. It provides precise analytics for sponsored advertising to enhance search results.

What do you dislike most about this product?

As a result of using the Hootsuite service, we have been able to resolve a significant number of issues pertaining to our customers and provide top priority to the inquiries made by our customers. Innovative Instrument to Raise the Number of People Using Online Social Media Platforms

What recommendations would you give to someone considering this product?

A lot of it boils down to personal opinion when it comes to choosing a social media scheduling tool. Hootsuite, on the other hand, is dependable and it's difficult to put a figure on piece of mind.

Pros

  • Unique Features
  • Efficient Service
  • Effective Service
  • Saves Time

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