Hootsuite Social Media Management Enterprise Logo Award Winner Product Badge
Hootsuite Social Media Management Enterprise Logo Award Winner Product Badge
HootSuite

Hootsuite Social Media Management Enterprise

8.9 /10
Category
Hootsuite Social Media Management Enterprise
8.9 /10

What is Hootsuite Social Media Management Enterprise?

Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard.

Company Details


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Awards & Recognition

Hootsuite Social Media Management Enterprise won the following awards in the Social Media Management - Enterprise category

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Hootsuite Social Media Management Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Hootsuite Social Media Management Enterprise.

86 Likeliness to Recommend

92 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Hootsuite Social Media Management Enterprise?

4% Negative
8% Neutral
88% Positive

Pros

  • Respectful
  • Efficient Service
  • Acts with Integrity
  • Enables Productivity

Feature Ratings

Average 86

Social Media Channel Integration Inbound

89

Social Moderation and Workflow Management

89

Social Media Channel Integration Outbound

88

Social Post Archival

88

Campaign Execution

87

Social Asset Management

87

Dashboards and Visualization

87

Social Response Management

86

Contextual Analysis

84

Trend Analysis

84

Sentiment Analysis

83

Vendor Capability Ratings

Average 85

Ease of Implementation

89

Business Value Created

87

Availability and Quality of Training

86

Ease of IT Administration

86

Usability and Intuitiveness

85

Quality of Features

85

Vendor Support

84

Ease of Customization

84

Ease of Data Integration

84

Breadth of Features

84

Product Strategy and Rate of Improvement

83

Hootsuite Social Media Management Enterprise Reviews

Edith S.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

An efficient and reliable tool for programming.

Likeliness to Recommend

10 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

One of the fastest-evolving pieces of software is Hootsuite, which enables users to run social media networks worldwide and connect all businesses on the planet through its platform. It is a beautiful tool that allows us to rapidly and smoothly schedule publications on different social platforms; it's an excellent online remedy for social media planning. It has helped a variety of organizations establish their brands.

What is your favorite aspect of this product?

The most attractive feature is that it enables us to increase the effectiveness of our content and campaigns, measure and assess audience interaction on social media platforms, and grasp audience participation at every point of the customer journey. I forgot to spend so much time switching between applications. They have a user-friendly interface, strong publishing capabilities that are simple to use, and the option to collaborate in real-time with your team members when creating and scheduling posts to various social networks.

What do you dislike most about this product?

We don't like the mobile application. I hope they improve it and expand its reporting capabilities because they lack the intelligence to produce better results than native social network reports, which negates any of the benefits of using them. You should subscribe to the more expensive plan if you oversee multiple accounts.

What recommendations would you give to someone considering this product?

Hootsuite streamlines and expedites social media marketing across various social media platforms, including Facebook, Twitter, Instagram, Pinterest, etc. Hootsuite is undoubtedly a powerful software that allowed me to log into all other platforms with only one log in to this program. I can administer and organize all my social media accounts using Hootsuite from one location.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jaione d.

  • Role: Consultant
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Very expensive for what it is

Likeliness to Recommend

5 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

We chose Hootsuite for its reputation, but compared with other social media management tools it feels like it has stagnated.

What is your favorite aspect of this product?

Collaboration between teams when managing an account.

What do you dislike most about this product?

Its cost is expensive for its features.

What recommendations would you give to someone considering this product?

To opt for other tools.

Pros

  • Over Delivered
  • Helps Innovate
  • Reliable
  • Trustworthy

Cons

  • Slower Product Innovation
  • Less Performance Enhancing
  • Less Productive

Emily N.

  • Role: Sales Marketing
  • Industry: Apparel
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

"Great system for managing social media"

Likeliness to Recommend

7 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

Its simplicity sets it apart from competing tools, and it works smoothly with every major social network.

What is your favorite aspect of this product?

Hootsuite is a powerful social media content management because, unlike other similar tools, it displays both the posts you are scheduling and your real timelines from the social network account. There are a lot of different social networking sites that you may easily connect to it. You can manage all of your social media accounts, including comments, without ever leaving Hootsuite. It has many more features than just a content planner.

What do you dislike most about this product?

Hootsuite is a lot to take in, to be perfectly honest. Maybe it's because all I wanted was a way to manage my social media accounts like Facebook, Instagram, and Twitter and submit content to them on a regular basis. As a result of my insufficient utilization, I had to discontinue utilizing Hootsuite.

What recommendations would you give to someone considering this product?

Hootsuite comes highly recommended by me due to its extensive range of social media management tools and wealth of analytical features.

Pros

  • Performance Enhancing
  • Unique Features
  • Efficient Service
  • Effective Service

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