Hootsuite Social Media Management Enterprise Logo Award Winner Product Badge
Hootsuite Social Media Management Enterprise Logo Award Winner Product Badge
HootSuite

Hootsuite Social Media Management Enterprise

8.9 /10
Category
Hootsuite Social Media Management Enterprise
8.9 /10

What is Hootsuite Social Media Management Enterprise?

Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard.

Company Details


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Awards & Recognition

Hootsuite Social Media Management Enterprise won the following awards in the Social Media Management - Enterprise category

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Hootsuite Social Media Management Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Hootsuite Social Media Management Enterprise.

86 Likeliness to Recommend

92 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Hootsuite Social Media Management Enterprise?

4% Negative
8% Neutral
88% Positive

Pros

  • Respectful
  • Efficient Service
  • Acts with Integrity
  • Enables Productivity

Feature Ratings

Average 86

Social Media Channel Integration Inbound

89

Social Moderation and Workflow Management

89

Social Media Channel Integration Outbound

88

Social Post Archival

88

Campaign Execution

87

Social Asset Management

87

Dashboards and Visualization

87

Social Response Management

86

Contextual Analysis

84

Trend Analysis

84

Sentiment Analysis

83

Vendor Capability Ratings

Average 85

Ease of Implementation

89

Business Value Created

87

Availability and Quality of Training

86

Ease of IT Administration

86

Usability and Intuitiveness

85

Quality of Features

85

Vendor Support

84

Ease of Customization

84

Ease of Data Integration

84

Breadth of Features

84

Product Strategy and Rate of Improvement

83

Hootsuite Social Media Management Enterprise Reviews

Alberto L.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Aaving time is your best network management

Likeliness to Recommend

9 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

It is a dynamic and innovative software that allows us to manage very easily our projects in different social networks. it allows me to schedule future publications, schedule, manage content and monitor the trend of social networks is its main objective, very suitable for any company.

What is your favorite aspect of this product?

It allows us to keep updated and organized easily in terms of the projects that we have been carrying out through the dissemination in social networks, allows us to configure their publications of Facebook, Twitter and others with days in advance, is a great platform to manage our publications, its scheduling features allow us to plan very effectively and timely our publication, it is unquestionably a must-have software for companies.

What do you dislike most about this product?

It lacks Pinterest integration, the mobile apps still need to be developed, the free software is extremely limited, it has shortcomings in terms of the ability to schedule stories on multiple platforms, but in spite of everything it has always been my favorite social media scheduling tool.

What recommendations would you give to someone considering this product?

The software is easy to use, it is competitively priced, but they should lower their prices to make it more affordable to any company.

Pros

  • Reliable
  • Trustworthy
  • Inspires Innovation
  • Respectful

Mateo Alejandro G.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Hootsuite the easiest to use network scheduler

Likeliness to Recommend

9 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

We started using this program in the company to be able to plan and schedule all the posts for the different social networks of the company. We have loved how useful it is, as it not only allows us to schedule posts, but we can also see comments and reply to them, as well as private messages. It also has very useful metrics, which allow us to see the reach of each publication so we can improve.

What is your favorite aspect of this product?

I find it a very useful software, as it allows us to see from the same control panel, all the publications, interactions and responses from the different social networks. It has allowed us to be much more efficient in our marketing work, thanks to its multichannel marketing management and the ease of scheduling publications at the best times with the largest audience.

What do you dislike most about this product?

There are few cons I have about this program; we were using the free version and when we saw that its functions were limited, we decided to buy its paid version, which we found to be a great investment. I would also like the functions in its mobile version to be as extensive as in its web version, this way, I can have more control of the networks outside the office.

What recommendations would you give to someone considering this product?

I started using Hootsuite when I had several clients offering them social media content creation services. One of the clients is a hotel program that requires several pitches on the day of the program, the other clients are NPOs that require daily pitches. Hootsuite allows me to easily organize content and resize images, and easily tag exhibitors, donors, recipients and other interested parties.

Pros

  • Enables Productivity
  • Trustworthy
  • Caring
  • Respectful

Carlos Eduardo D.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Hootsuite we manage our social networks seamlessly

Likeliness to Recommend

9 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

We really downloaded this program to manage to schedule our social media posts in advance, avoiding delays, but we have gotten many other really useful tools that have helped us to manage our social networks easily and without using other additional applications.

What is your favorite aspect of this product?

The program generates accurate metrics, where we can know in depth the behavior of our followers in each of the publications and thus create content that attracts more followers and customers. It also allows you to track the interactions of the publications of each social network, as well as respond to comments and messages. The fact that you can schedule weeks of planning the company's networks saves the marketing team time.

What do you dislike most about this product?

The cost can be a bit high, although it has a free version that can be very useful for small companies. Sometimes it has cost us a lot to upload the publications, perhaps momentary problems of the platform, the truth is that the videos have been slow to load and to schedule the calendar did not register the correct date and time. We were able to solve all this later.

What recommendations would you give to someone considering this product?

Hootsuite is perfect for tight budgets. It provides most, if not all, of the features businesses need to keep their social accounts on track. There are many options for social media management tools. Some may have more features, while others have fewer. We think it has the right balance of features and price for our needs. I love how easy it is to navigate this platform. It allows me to easily organize my stuff and share my posts across platforms in a smart and organized way. Plus, whenever I have a problem with scheduling, I can get help quickly from the service team. I've been using Hootsuite since 2021 and haven't missed a single post.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Unique Features

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