What is Hootsuite Social Media Management Enterprise?
Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
92 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Hootsuite Social Media Management Enterprise?
Pros
- Respectful
- Efficient Service
- Acts with Integrity
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Social Moderation and Workflow Management
Social Media Channel Integration Outbound
Social Post Archival
Campaign Execution
Social Asset Management
Dashboards and Visualization
Social Response Management
Contextual Analysis
Trend Analysis
Sentiment Analysis
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Vendor Support
Ease of Customization
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Also Featured in...
Hootsuite Social Media Management Enterprise Reviews
Pablo A.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Nov 2022
Social media, tools and tips you need to know
Likeliness to Recommend
What differentiates Hootsuite Social Media Management Enterprise from other similar products?
As organizations become increasingly dependent on software to develop operations, users develop strong emotional connections to their applications and vendors. SoftwareReviews word cloud aggregates the most frequently experienced pain points and user reviews.
What is your favorite aspect of this product?
You have a product dashboard to explore every product feature, capability and more, comprehensive software reviews provide the most accurate and detailed view of a subtle and ever-changing market. You forget about biased analysts, the data comes from real end users who use the software day in and day out and IT professionals who have worked intimately with it during acquisition, implementation and maintenance.
What do you dislike most about this product?
Can be complicated for employees to learn the platform, should have better tracking: sometimes the scope displayed in the app is not accurate, dark mode is not available.
What recommendations would you give to someone considering this product?
Manage social media, schedule posts, engage your audiences and measure ROI right from the dashboard; organizations in industries are well versed in managing compliance requirements. Considering all enterprise-level organizations that must understand how advertising and consumer protection regulations affect their use of social media. Provides details and activity history for leads and contacts.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Inspires Innovation
Please tell us why you think this review should be flagged.
Fernando M.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2022
order and synchronization of social networks
Likeliness to Recommend
What differentiates Hootsuite Social Media Management Enterprise from other similar products?
The quality service it offers is impressive, and it is far above its competitors, it really is my favorite and I think it could become better by changing some small things, such as being able to access Telegram through a code, it would be a very good option security and binding
What is your favorite aspect of this product?
Being able to organize and make a schedule of my next publications on social networks is the best, since I have more time and it is very easy for me to place a publication for the following days and with this it also helps me to develop better information and It gives me more free time to do other tasks.
What do you dislike most about this product?
What I like least is that the price tends to be a bit high for my perception, but I don't want to say that the service is bad, just that it is a bit expensive. apart from that I have no other complaint, it is a very good tool that it is essential to know how to use currently
What recommendations would you give to someone considering this product?
Whenever they ask me about how I can have more time and continue being productive, I confirm that I use the HootSuite service, and this makes me have more organization and better performance in my work environment.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Marco O.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2022
very professional for a professional job
Likeliness to Recommend
What differentiates Hootsuite Social Media Management Enterprise from other similar products?
hootsuite is a platform that was created to manage social networks and have everything in a single panel and be able to organize publications by minutes, hours, days and weeks and this is something delicate because it must be very stable and obviously it is a requirement that HootSuite exceeds every day more, it is very stable compared to other platforms that I have used previously and they have left me bad
What is your favorite aspect of this product?
The best part of HootSuite is that its platform as such is very easy to use, and we can access it through any device and through which we can make publications and set the date and time to be published, this is a good help for those who is dedicated to managing some social network because it is not a lot of work since everything is handled from there
What do you dislike most about this product?
what I don't like about HootSuite is that many call it expensive, but it seems to me that they simply charge what corresponds for an irreplaceable comfort because we save a lot of time and on the contrary, it makes us create better publications since we have more time to be able to program them days in advance
What recommendations would you give to someone considering this product?
I recommend it because it helped me schedule publications on dates where I was going to be on vacation and I couldn't stop uploading the content that I had to publish, it's an advantage and that's why I recommend it to friends and co-workers, and I haven't had any complaints from any of them they
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Inspires Innovation
Please tell us why you think this review should be flagged.
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