Hootsuite Social Media Management Enterprise
What is Hootsuite Social Media Management Enterprise?
Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard. With Hootsuite, users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, keep track of customer conversations, and gain actionable real-time insights from social media to make critical business decisions from one dashboard.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
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Since last award
90 Plan to Renew
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Since last award
86 Satisfaction of Cost Relative to Value
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Since last award
Emotional Footprint Overview
- Product Experience:
- 92%
- Negotiation and Contract:
- 90%
- Conflict Resolution:
- 93%
- Strategy & Innovation:
- 89%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Hootsuite Social Media Management Enterprise?
Pros
- Efficient Service
- Respectful
- Unique Features
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Competitor Tracking
Collaboration
Dashboards and Reporting
Publishing
Visual Analytics
Audience Segmentation
Influencer Identification
Sentiment Analysis
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Quality of Features
Breadth of Features
Availability and Quality of Training
Usability and Intuitiveness
Ease of Customization
Vendor Support
Ease of Data Integration
Product Strategy and Rate of Improvement
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Hootsuite Social Media Management Enterprise Reviews
Alejandra B.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2022
Hootsuite makes it easy to use social networks
Likeliness to Recommend
What differentiates Hootsuite Social Media Management Enterprise from other similar products?
We manage all our applications and social networks through an APP through our mobile, such as Twitter, Facebook, Instagram, YouTube among many more, with Hootsuite we achieve this type of management in one place being a very intuitive APP, with it we configure columns such as msj, time live, lists etc.. To make it much easier to control as it also allows us to schedule by date / time, publications and / or msj in automatic and publications of the same content for other networks.
What is your favorite aspect of this product?
The plugin ready to integrate to add third party services is one of our most used tools in our projects because it is a feature to extend the usability and ease of use of the software. At the time, it got the job done and accomplished what we needed in a minimal way than other social media management tools we used in the past.
What do you dislike most about this product?
The implementation of analytics, specialized feature and content creation tools would be of great boom for both APPI (more users) and us users who create content, material, proposals etc. its cost was not that high, but the free trial was nice to get familiar with your software. And to know if it is worth your purchase, you should take into account their customer service and the waiting time for resolution of queries tends to take time to respond.
What recommendations would you give to someone considering this product?
We recommend Hootsuite for the small business to start with their free version, to see what benefits they can generate and observe if they are progressing their business using this method. For a large company with more than one team collaborating on digital marketing, Hootsuite is indispensable for sharing, scheduling, monitoring and saving time. It provides most of the functions a company needs to stay on top of their social accounts.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Efficient Service
Please tell us why you think this review should be flagged.
Alberto L.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Oct 2022
Aaving time is your best network management
Likeliness to Recommend
What differentiates Hootsuite Social Media Management Enterprise from other similar products?
It is a dynamic and innovative software that allows us to manage very easily our projects in different social networks. it allows me to schedule future publications, schedule, manage content and monitor the trend of social networks is its main objective, very suitable for any company.
What is your favorite aspect of this product?
It allows us to keep updated and organized easily in terms of the projects that we have been carrying out through the dissemination in social networks, allows us to configure their publications of Facebook, Twitter and others with days in advance, is a great platform to manage our publications, its scheduling features allow us to plan very effectively and timely our publication, it is unquestionably a must-have software for companies.
What do you dislike most about this product?
It lacks Pinterest integration, the mobile apps still need to be developed, the free software is extremely limited, it has shortcomings in terms of the ability to schedule stories on multiple platforms, but in spite of everything it has always been my favorite social media scheduling tool.
What recommendations would you give to someone considering this product?
The software is easy to use, it is competitively priced, but they should lower their prices to make it more affordable to any company.
Pros
- Reliable
- Trustworthy
- Inspires Innovation
- Respectful
Please tell us why you think this review should be flagged.
Isabella G.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2022
Media-based content automation.
Likeliness to Recommend
What differentiates Hootsuite Social Media Management Enterprise from other similar products?
Hootsuite helps us program content for social networks and be able to drive traffic to our sites in an automated way, we have checked other options but have found them to be deficient.
What is your favorite aspect of this product?
Provides Media Based Content Automation, allows us to Save Drafts for later automation or use, allows us to manage and monitor everything that happens across your social networks from one place.
What do you dislike most about this product?
Labeling is sometimes not detected correctly
What recommendations would you give to someone considering this product?
I highly recommend it, it adapts very well to all kinds of environments in which the user works with several clients on several platforms.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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