Hootsuite Social Media Management Enterprise Logo Award Winner Product Badge
Hootsuite Social Media Management Enterprise Logo Award Winner Product Badge
HootSuite

Hootsuite Social Media Management Enterprise

Composite Score
8.3 /10
CX Score
8.3 /10
Category
Hootsuite Social Media Management Enterprise
8.3 /10

What is Hootsuite Social Media Management Enterprise?

Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard.

Company Details


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Awards & Recognition

Hootsuite Social Media Management Enterprise won the following awards in the Social Media Monitoring category

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Hootsuite Social Media Management Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Hootsuite Social Media Management Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

89 Plan to Renew

2
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Hootsuite Social Media Management Enterprise?

8% Negative
2% Neutral
90% Positive

Pros

  • Efficient Service
  • Respectful
  • Acts with Integrity
  • Saves Time

Feature Ratings

Average 87

Social Media Channel Integration Inbound

90

Competitor Tracking

89

Collaboration

89

Dashboards and Reporting

89

Visual Analytics

88

Publishing

88

Audience Segmentation

86

Influencer Identification

84

Sentiment Analysis

82

Vendor Capability Ratings

Average 86

Ease of Implementation

90

Business Value Created

88

Ease of IT Administration

86

Quality of Features

86

Breadth of Features

86

Availability and Quality of Training

86

Ease of Customization

85

Usability and Intuitiveness

85

Ease of Data Integration

84

Vendor Support

84

Product Strategy and Rate of Improvement

83

Hootsuite Social Media Management Enterprise Reviews

Kelly S.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Hootsuite Social Media, Trends, tips and tactics

Likeliness to Recommend

9 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

Plan campaigns, fill content gaps, and speed project approval across teams. With Hootsuite, you don't just get software. You get a partner that truly understands change management and the effort needed to invest strategically in social media.

What is your favorite aspect of this product?

It has helped create a centralized content funnel that makes it easy for team members to select and share. With the dashboard it organizes all of the company's social networks very well and makes it easy to publish daily posts to keep the team updated.

What do you dislike most about this product?

Should provide a better, more integrated experience in the corporate ecosystem; sometimes the reach shown in the app is not accurate.

What recommendations would you give to someone considering this product?

Creates better businesses. Companies where people thrive in a diverse, equal and inclusive work environment. Where our products and services support and empower those who need them most. And where our work gives more to the planet than it takes from it.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Caring

Alejandra B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Hootsuite makes it easy to use social networks

Likeliness to Recommend

9 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

We manage all our applications and social networks through an APP through our mobile, such as Twitter, Facebook, Instagram, YouTube among many more, with Hootsuite we achieve this type of management in one place being a very intuitive APP, with it we configure columns such as msj, time live, lists etc.. To make it much easier to control as it also allows us to schedule by date / time, publications and / or msj in automatic and publications of the same content for other networks.

What is your favorite aspect of this product?

The plugin ready to integrate to add third party services is one of our most used tools in our projects because it is a feature to extend the usability and ease of use of the software. At the time, it got the job done and accomplished what we needed in a minimal way than other social media management tools we used in the past.

What do you dislike most about this product?

The implementation of analytics, specialized feature and content creation tools would be of great boom for both APPI (more users) and us users who create content, material, proposals etc. its cost was not that high, but the free trial was nice to get familiar with your software. And to know if it is worth your purchase, you should take into account their customer service and the waiting time for resolution of queries tends to take time to respond.

What recommendations would you give to someone considering this product?

We recommend Hootsuite for the small business to start with their free version, to see what benefits they can generate and observe if they are progressing their business using this method. For a large company with more than one team collaborating on digital marketing, Hootsuite is indispensable for sharing, scheduling, monitoring and saving time. It provides most of the functions a company needs to stay on top of their social accounts.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

Alberto L.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Aaving time is your best network management

Likeliness to Recommend

9 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

It is a dynamic and innovative software that allows us to manage very easily our projects in different social networks. it allows me to schedule future publications, schedule, manage content and monitor the trend of social networks is its main objective, very suitable for any company.

What is your favorite aspect of this product?

It allows us to keep updated and organized easily in terms of the projects that we have been carrying out through the dissemination in social networks, allows us to configure their publications of Facebook, Twitter and others with days in advance, is a great platform to manage our publications, its scheduling features allow us to plan very effectively and timely our publication, it is unquestionably a must-have software for companies.

What do you dislike most about this product?

It lacks Pinterest integration, the mobile apps still need to be developed, the free software is extremely limited, it has shortcomings in terms of the ability to schedule stories on multiple platforms, but in spite of everything it has always been my favorite social media scheduling tool.

What recommendations would you give to someone considering this product?

The software is easy to use, it is competitively priced, but they should lower their prices to make it more affordable to any company.

Pros

  • Reliable
  • Trustworthy
  • Inspires Innovation
  • Respectful

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