Hootsuite Social Media Management Enterprise Logo Award Winner Product Badge
Hootsuite Social Media Management Enterprise Logo Award Winner Product Badge
HootSuite

Hootsuite Social Media Management Enterprise

Composite Score
8.9 /10
CX Score
9.0 /10
Category
Hootsuite Social Media Management Enterprise
8.9 /10

What is Hootsuite Social Media Management Enterprise?

Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard. With Hootsuite, users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, keep track of customer conversations, and gain actionable real-time insights from social media to make critical business decisions from one dashboard.

Company Details


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Awards & Recognition

Hootsuite Social Media Management Enterprise won the following awards in the Social Media Management - Enterprise category

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Hootsuite Social Media Management Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Hootsuite Social Media Management Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

92 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Hootsuite Social Media Management Enterprise?

4% Negative
8% Neutral
88% Positive

Pros

  • Respectful
  • Trustworthy
  • Efficient Service
  • Fair

Feature Ratings

Average 86

Social Media Channel Integration Inbound

89

Social Moderation and Workflow Management

89

Social Media Channel Integration Outbound

88

Social Asset Management

88

Social Post Archival

87

Campaign Execution

87

Dashboards and Visualization

87

Social Response Management

86

Contextual Analysis

84

Trend Analysis

84

Sentiment Analysis

83

Vendor Capability Ratings

Average 85

Ease of Implementation

89

Business Value Created

87

Availability and Quality of Training

86

Ease of IT Administration

86

Quality of Features

85

Usability and Intuitiveness

85

Vendor Support

85

Ease of Data Integration

84

Ease of Customization

84

Breadth of Features

84

Product Strategy and Rate of Improvement

83

Hootsuite Social Media Management Enterprise Reviews

Daniel R.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Perfect social media management solution

Likeliness to Recommend

9 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

Hootsuite allows users to deal with multiple social media sites at the same time. Setting it apart from others. It gives an in-depth and customized analysis of the working activities of all the interconnected platforms.

What is your favorite aspect of this product?

Its ability to manage multiple accounts in different social media sites via a single dashboard makes it an incredible choice for me. I specifically appreciate its advanced reporting and analytical features which facilitate in getting a detailed view of the activities. Moreover, Its customer support is providing quick and responsive services and resolve every single issue in minutes.

What do you dislike most about this product?

Although the basic functioning is very easy some advanced features may demand a learning curve. On lower-tier plans, the customization of content seems to be restricted.

What recommendations would you give to someone considering this product?

It is working well and my experience is good with this tool. Hootsuite offers a variety of plans with varying costs to make it easy for its users at maximum. To get the best working experience as a beginner, one should start working with basic functions for better understanding.

Pros

  • Reliable
  • Saves Time
  • Altruistic
  • Acts with Integrity

Jorge A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Manage your social networks efficiently.

Likeliness to Recommend

9 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

Its extensive programming capability and sophisticated platform integration set it apart from competing products.

What is your favorite aspect of this product?

Because it allows me to manage multiple social media accounts from a single platform, I like Hootsuite Social Media Management Enterprise. It makes it easy to prepare and produce content automatically across multiple platforms and at different times. I can track trends and discussions that are relevant to your brand in real time.

What do you dislike most about this product?

For novice or non-technical users, the interface may be a little challenging to utilize.

What recommendations would you give to someone considering this product?

As a great tool for centralizing social media administration and optimizing campaigns, I suggest Hootsuite Social Media administration Enterprise.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Avilash B.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

"Great for Social Management, Limited Analytics

Likeliness to Recommend

9 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

Hootsuite Enterprise excels with unlimited post scheduling, custom analytics, competitive benchmarking, a unified social inbox, team roles and permissions, streamlined approval workflows, and single sign-on. It's a robust tool for large organizations aiming to enhance social media management.

What is your favorite aspect of this product?

I love how it combines multiple social media management tools into one platform. The ability to seamlessly switch between different social accounts, schedule posts, and get analytics all in one place makes it incredibly efficient. It’s a real time-saver and keeps everything organized.

What do you dislike most about this product?

Nothin as such, only thing i dislike will the increasing rate although increasing it for a couple of months now due to its amazing features.

What recommendations would you give to someone considering this product?

First, assess your specific needs and see how Hootsuite's features align with them. Take advantage of the trial period to explore its capabilities. That's it.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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