What is Looker?

Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.

Company Details


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Awards & Recognition

Looker won the following awards in the Sales Analytics category

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Looker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Looker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

98 Plan to Renew

79 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Looker?

2% Negative
4% Neutral
94% Positive

Pros

  • Over Delivered
  • Trustworthy
  • Fair
  • Altruistic

Feature Ratings

Average 84

Dashboard

88

Predictive Time-Series Reporting & Analytics

86

Data Ingestion and Interoperability

84

Pipeline Planning

84

Intelligent Alerts and Notifications

84

Collaboration

84

Scenario Analysis

84

Territory Analytics and Management

83

Predictive Sales Forecasting

83

Visual Pipeline Monitoring

83

Artificial Intelligence-Based Insights

78

Vendor Capability Ratings

Average 82

Business Value Created

87

Quality of Features

87

Ease of IT Administration

86

Ease of Data Integration

84

Breadth of Features

84

Ease of Customization

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Usability and Intuitiveness

79

Availability and Quality of Training

78

Ease of Implementation

76

Looker Reviews

Olga N.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

The best business sales analytics tool

Likeliness to Recommend

8 /10

What differentiates Looker from other similar products?

When views are already modeled, Looker aids in answering inquiries and encourages the organization to adhere to set metrics. The fact that Looker is a controlled setting is something I really appreciate. For instance, data analysts specify the formula for a particular measure inside the LookML code, which makes it simple for the business to use the same metrics.

What is your favorite aspect of this product?

I adore it because it is simple and has excellent features to make life simpler for BI teams. I appreciate how adaptable it is and how quickly it can gather vast amounts of data. Both the customer service and the online help group are excellent. Overall, I'm happy with Looker, its data management, analytical capabilities, and everything else it offers our firm.

What do you dislike most about this product?

Its somewhat cumbersome representation is something I find annoying. It would be fantastic to be able to quickly label and edit my visualizations rather than being constrained to a templates-only version because I need to present my charts and conclusions to a diverse group of people.

What recommendations would you give to someone considering this product?

This item is a great visualizing choice. It is user-friendly and simple to learn compared to programs of a similar nature. You may make it as simple or complex as you like, and you can easily let stakeholders modify their opinions of the visualizations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Phelan M.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

Great tool for reporting & visualising performance

Likeliness to Recommend

10 /10

What differentiates Looker from other similar products?

It is very easy to use, in particular for teams and individuals that do not have a background in SQL, coding or analytics. It is very easy to create custom reports, connect multiple data sources and display the data in aesthetically pleasing ways.

What is your favorite aspect of this product?

Being able to look at a Look, report or piece of data and understand exactly how this view has been created, using specific dimensions, measures and filters. It makes it super easy to learn and understand how everything is structured.

What do you dislike most about this product?

Some limitation to design and customisation of reports. If you create tables of data through merging queries and or custom fields you cannot always display everything in the order you may want. Also the column headers are always displayed on one line so if the name is long it can be cut off.

What recommendations would you give to someone considering this product?

Looker is easy to use and roll out to wider stakeholders to help self serve data for your business. You are able to link dashboards to one another and set up automated reports that can be sent to email groups, slack channels and other destinations. A great way to understand how your business is performing and be able to drill down into data points of interest.

Pros

  • Performance Enhancing
  • Effective Service
  • Saves Time
  • Reliable

Josip R.

  • Role: Student Academic
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

What Every BI Team Needs

Likeliness to Recommend

10 /10

What differentiates Looker from other similar products?

Looker has made it easier for us to collect, visualize, analyze and generally manage large amounts of data through a single platform. It has helped us find patterns and problems, as well as ways to solve them through the use of data. Their customer service is exceptional and they have a good support community that iterates often about the software and use cases.

What is your favorite aspect of this product?

I love it, it is uncomplicated and has very good capabilities to make life easier for BI teams. I like that it is so customizable and able to compile large amounts of data with unique speed. The customer service is very good, as is their online support community. Overall, I am pleased with Looker, its analytical capabilities, its data management and all that it provides to our organization.

What do you dislike most about this product?

It imposes a learning curve at first, but this is easy to overcome. On the other hand, the processes can be prolonged depending on the traffic.

What recommendations would you give to someone considering this product?

When we talk about good BI management, analysis and distribution it is inevitable to think of Looker and recommend it to friends and colleagues.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

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