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Looker

Composite Score
7.9 /10
CX Score
8.1 /10
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Looker
7.9 /10

What is Looker?

Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.

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Awards & Recognition

Looker won the following awards in the Business Intelligence & Analytics – Enterprise category

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Looker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Looker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

3
Since last award

96 Plan to Renew

4
Since last award

79 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Looker?

0% Negative
6% Neutral
94% Positive

Pros

  • Respectful
  • Fair
  • Acts with Integrity
  • Friendly Negotiation

Feature Ratings

Average 80

Data Exploration and Visualization

84

BI Security

84

Real-Time Visualization

84

Self Service and Ad Hoc Capabilities

82

Collaboration

82

Dashboard

82

Spatial Analysis

81

Operational Reporting Capabilities

81

Intelligent Alerts and Notifications

81

Mobile

78

BI Platform Administration

78

Vendor Capability Ratings

Average 83

Quality of Features

86

Usability and Intuitiveness

86

Breadth of Features

86

Ease of Data Integration

85

Business Value Created

85

Ease of Implementation

84

Ease of IT Administration

84

Vendor Support

81

Product Strategy and Rate of Improvement

79

Ease of Customization

77

Availability and Quality of Training

77

Looker Reviews

Antonio H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

BI with IA

Likeliness to Recommend

7 /10

What differentiates Looker from other similar products?

Having Google is a very differentiating value, with all the power of Gemini, its dashboards are magical. The possibility of applying semantic layers. Having all the information accessible through API.

What is your favorite aspect of this product?

As I was saying, the integration with Gemini

What do you dislike most about this product?

We miss documentation and use cases in Spanish.

What recommendations would you give to someone considering this product?

We recommend trying its open beta, and once the test is done, you can purchase it because its power is spectacular.

Pros

  • Helps Innovate
  • Trustworthy
  • Unique Features
  • Efficient Service

Ritu M.

  • Role: Information Technology
  • Industry: Apparel
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Discover What Your Data is Telling You with Looker

Likeliness to Recommend

9 /10

What differentiates Looker from other similar products?

The user-oriented interface and powerful exploration features are the two main powers of Looker that make it exceptional from other analytics tools like Tableau and Microsoft Power BI. I love how simple it is to navigate complex datasets and uncover hidden insights. Furthermore, the visually appealing dashboards make it easy to share key findings with my team, increasing data accessibility.

What is your favorite aspect of this product?

Looker is like a treasure map for data! It helps people see and understand important information in a fun and simple way. Looker allows you to explore your data, discover hidden patterns, and make informed decisions for your projects also it makes understanding data exciting for everyone whether you are a student or a business owner. My favourite thing about Looker is how it lets you explore data effortlessly. The ability to drill down into details makes analysis flexible and fun. It really enhances my understanding and helps me uncover insights I might have missed otherwise!

What do you dislike most about this product?

Apart from the many advantages, one drawback is that I can’t connect tables or graphs directly to my slides for automatic updates, making it difficult to present the most recent data.

What recommendations would you give to someone considering this product?

If you are considering using Looker, I recommend that you first assess your business needs and budget. This tool is great for organizations that value decisions based on data and want to provide their teams with powerful data exploration and analysis capabilities. It may vastly boost your decision making process.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Jessica A.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

A Powerful Cloud-based Platform

Likeliness to Recommend

8 /10

What differentiates Looker from other similar products?

The main feature that differentiates Looker from other Business Intelligence tools is its LookML modeling layer. It assists in analyzing the reporting and makes it consistent to unify the data-metrics link. It further aids all the workers to work through a single source. Moreover, it keeps its focus on database analysis without extracting data.

What is your favorite aspect of this product?

My favorite aspect about this Looker is its centralized data modeling layer LookML. This aspect ensures the functioning of every worker from a single source to keep the consistency in the data. This helps sort out the issues that are normally generated due to the formation of reports from the data handled by different teams in different ways. Its ability to learn easily and deal with live data makes it preferable for me.

What do you dislike most about this product?

It is very user-friendly software and easy to learn. Although it is filled with all the latest features it comes with complete guidance regarding their working. Its customer service is very efficient in assisting its users in real time. So for me, there is nothing to dislike about it.

What recommendations would you give to someone considering this product?

It is a good to go for all those having issues with business intelligence. To utilize its features fully, one should learn some basic technical skills. By getting an initial understanding, data analysts can fully leverage Looker. All the given policies and tutorials help in insight into its functioning.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation