What is Looker?

Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.

Company Details


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Awards & Recognition

Looker won the following awards in the Sales Analytics category

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Looker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Looker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

98 Plan to Renew

79 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Looker?

2% Negative
4% Neutral
94% Positive

Pros

  • Over Delivered
  • Trustworthy
  • Fair
  • Altruistic

Feature Ratings

Average 84

Dashboard

88

Predictive Time-Series Reporting & Analytics

86

Data Ingestion and Interoperability

84

Pipeline Planning

84

Intelligent Alerts and Notifications

84

Collaboration

84

Scenario Analysis

84

Territory Analytics and Management

83

Predictive Sales Forecasting

83

Visual Pipeline Monitoring

83

Artificial Intelligence-Based Insights

78

Vendor Capability Ratings

Average 82

Business Value Created

87

Quality of Features

87

Ease of IT Administration

86

Ease of Data Integration

84

Breadth of Features

84

Ease of Customization

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Usability and Intuitiveness

79

Availability and Quality of Training

78

Ease of Implementation

76

Looker Reviews

Frances C.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

A dynamic and modern tool for sales data analysis

Likeliness to Recommend

7 /10

What differentiates Looker from other similar products?

The issue of extensibility when dealing with huge data volumes is one of the minor drawbacks I have seen with this program. Additionally, it has numerous monitoring problems; we've had to repeatedly rearrange everything. The ability to set scheduled reports, which is another wonderful approach to eliminate the need for a middleman between different consumers, is the most unique and greatest feature. Looker excels in providing customers and users with comprehensive statistical data. The system's remarkable attributes of adaptability, durability, and versatility have led to a large base of happy customers.

What is your favorite aspect of this product?

I just don't know where to begin! I found this approach to be the greatest for everything I sought for. First of all, I must say how good it feels to have boosted my data evaluation process. Second, powerful reporting capabilities are currently the most sought-after feature, and Looker excels in this area since I can use it to build various illustrative reports of sales figures.

What do you dislike most about this product?

I agree that it uses cutting-edge techniques, but compared to its competitors, it is more expensive and requires a substantial initial commitment. Managing separate directories and tabs for each purpose is another annoyance I require several search tools, including a tab for payments, a separate folder only for account searches, and a separate directory only for waller statistics.

What recommendations would you give to someone considering this product?

For handling or transmitting data centered on the compilation of contextual information, sales analytics, and complete reporting it is a more advantageous and innovative system. Support for it is expanding quickly. The sales staff is always best served by the availability of more adoring features in addition to solid security.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Caring

Albert A.

  • Role: Operations
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Well-cultivated and innovative system.

Likeliness to Recommend

9 /10

What differentiates Looker from other similar products?

Looker is a well-cultivated solution that offers creative uses for sales data. The astounding feature is that it includes an improved set of tools for tailored data experiences. Simply expressed, Looker is an awesome tool that allows us to engage with our content in a relaxing, spontaneous, and purposeful way.

What is your favorite aspect of this product?

This system has brought innovative forms for my entire sales team to finish the work more swiftly. Now, it's possible to generate any sophisticated or technically challenging reports with little to no work. There are many different patterns, and the structure is an aspect that also strikes out at first glance. Not to mention, it also has a very adaptable user interface.

What do you dislike most about this product?

I know that today we all love highly automotive and dynamic tools but Looker takes some time to understand all of its wonderful functions If you put some work into it and have a clear picture in mind of what you want to do, you can usually dislodge this learning curve a little quickly. However, the key element is that you must put forth some effort.

What recommendations would you give to someone considering this product?

When I first started using it, I wasn't sure if it would provide us with a return on our investment or if we are just wasting money because of how complicated it is. But as time passed on, I became aware of its true potential and learned why it was so sophisticated. I advise users to choose this and stick with it. Although complex, this intricacy is required to give you more advantages and cutting-edge capabilities.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Olivia K.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Excellent business partnership with a solid tool

Likeliness to Recommend

8 /10

What differentiates Looker from other similar products?

We can now more easily gather, view, analyze, and manage massive amounts of data on a single platform thanks to Looker. It has aided in the discovery of patterns, issues, and methods for using data to address them. They offer excellent customer service and have a helpful support group that frequently refines the product and use cases.

What is your favorite aspect of this product?

As there are currently various sites inside the same firm and we compete with one another, it enables me to view AHT and is incredibly accurate with wonderful options like checking agents' login and logout timings. Everyone who enjoys beautiful data, from novice users to experienced developers, should utilize Looker.

What do you dislike most about this product?

When we try to use it on low-end devices & work on more than two or three things at once, it occasionally replies slowly. To make its connection with active directories, it needs some creative improvising and worthwhile upgrades. This flaw causes it to iterate for a while.

What recommendations would you give to someone considering this product?

For the kind of analysis, you require for your corporate decision-making process, Looker is a quicker and easier solution. It aids in the creation of reports and guarantees that everyone can understand what you communicate. The app also forces me to strive toward the objective, which is quite beneficial.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Effective Service

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