What is Looker?
Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
98 Plan to Renew
79 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Looker?
Pros
- Over Delivered
- Trustworthy
- Fair
- Altruistic
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Dashboard
Predictive Time-Series Reporting & Analytics
Data Ingestion and Interoperability
Pipeline Planning
Intelligent Alerts and Notifications
Collaboration
Scenario Analysis
Territory Analytics and Management
Predictive Sales Forecasting
Visual Pipeline Monitoring
Artificial Intelligence-Based Insights
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Availability and Quality of Training
Ease of Implementation
Also Featured in...
Looker Reviews
Dharmesh S.
- Role: C-Level
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Jan 2022
Looker for our Business MIS team
Likeliness to Recommend
What differentiates Looker from other similar products?
Looker is a BI application with an analytics-oriented application server that sits on top of relational data stores. It includes an end-user interface for exploring data, a reusable development paradigm for data discovery, and an API for supporting data in other systems.
What is your favorite aspect of this product?
Provides interesting data, provided the databases exist for it to be sliced. Delivery system is relatively easy to use. Customers can pick up the report creation pretty quickly.
What do you dislike most about this product?
API is difficult to use, especially with auth problems. LookMLs can be confusing with referenced objects. Maintaining on-prem servers requires a lot of maintenance. In the cloud the data writes slowly.
What recommendations would you give to someone considering this product?
For less evolved reporting, it is not bad at all. It is not designed to scale, fully. I mean that as long as you do not intend to scale, it is a good product for your company. Log aggregation level reporting is not suited for Looker.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Aimee V.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2022
Levels the data-driven playing field
Likeliness to Recommend
What differentiates Looker from other similar products?
Looker is different from Mode or Tableau in its plug-and-play simplicity of use for non-technical team members. Once fields and dimensions are set up, users don't need knowledge of SQL to research, analyze, plan, and predict using their organization's powerful data. For those who want to take it a step further, developing is straightforward, making it a great product for those with career growth aspirations in analytics without as much experience needed.
What is your favorite aspect of this product?
I love how accessible everything is. Anyone on the team can answer basically any question with a quick query.
What do you dislike most about this product?
People who are more experienced with SQL may find other options, such as Mode, simpler to query. If an organization uses Looker along with another product, there is risk of an information bottleneck. It's important that more advanced data analysts spend time with the product to ensure that ease and access of data breaks down information barriers between departments and team members of different skill levels.
What recommendations would you give to someone considering this product?
Make sure someone in the organization identified to take the time to understand and develop Looker, and someone will be available to continuously reevaluate tables and joins as your product grows. Support is extremely helpful, but an internal champion or two will ensure that everyone is up and running and has access to everything they need all the time.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Neil A.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Jan 2022
Helped us visualise everything we need to know
Likeliness to Recommend
What differentiates Looker from other similar products?
Easy to use and intuitive UI. The ability to create dashboards and customise them however you feel makes it a perfect tool for sales, finance, product, accounts and C-suite
What is your favorite aspect of this product?
The power to harness everything we have in our database to make quick to market decisions without relying on development resources.
What do you dislike most about this product?
Not much I do not like about this product, pulling huge data dumps has slow load times but that's not necessarily Looker's fault. I do think the dashboard customisations could be better.
What recommendations would you give to someone considering this product?
I'd recommend just going all in on this product, i have used many data visualisation tools in the past and this does the job and more.
Pros
- Performance Enhancing
- Enables Productivity
- Saves Time
- Acts with Integrity
Please tell us why you think this review should be flagged.
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