Freshsales

What differentiates Freshsales from other similar products?

Before, I kept track of everything related to sales on an Excel sheet, which was a bit of a pain but within my control; however, I'm looking for a way to replace that cumbersome method with something more efficient, user-friendly, and collaborative. With the help of Freshsales's support team, I was able to quickly and efficiently resolve my concerns and begin using their platform.

What is your favorite aspect of this product?

I appreciated their user-friendly interface, which included contextual help in the form of helpful tooltips. While setting up the complete system takes only a few minutes on any device, I still need to link my inbox so that it can import my contacts' email addresses into the sales dashboard.

What do you dislike most about this product?

A little pricey for a startup, and there are several issues with the freshcaller/freshdesk integration. Some users have experienced an overload of incorrect properties while exporting to an Excel sheet, however the problem is easily fixed by the helpful support staff.

What recommendations would you give to someone considering this product?

It's easy to add new tasks, manage different kinds of projects, and keep track of and organize our staff with the help of FreshSales, making it a useful programmer for planning and controlling our project.

What differentiates Freshsales from other similar products?

Since it can be customized, is user-friendly for recruits, and has uses in sales, marketing, and recruiting, the web-based component is essential. Fresh is one of the most capable and user-friendly software systems we've found for our sales team. The interface worked well for the employees and was easy to set up.

What is your favorite aspect of this product?

Email monitoring records the times an email has been opened, its frequency, and the relevant time stamp. Another noteworthy feature is the capability to send a bulk email with a single click to the entire database. With analytics for opens, bounces, and clicks on the shared URL, it is noteworthy that the emails are recorded in your email account as individual emails to each recipient.

What do you dislike most about this product?

The technology is easy to understand, but it is challenging to use. The open setup and limitless customization would be too much for even seasoned users to handle. Relationship management experts at Freshsales had less influence on this product than the site designers and engineers.

What recommendations would you give to someone considering this product?

For mobile teams that need information or input while moving around or who need the same "on the fly," the mobile app features are a huge treat. I can remain on top of all the work in the system and manage client expectations efficiently thanks to the task reminders that sync with the calendar and phone reminders.

What differentiates Freshsales from other similar products?

UI and breadth of features are amazing. Brought in so many features that it is not required to buy more tools and solutions for the sales and marketing process (eg: telephone, SMS, meetings, quote, and contract management)

What is your favorite aspect of this product?

The interface is so cool and works without lag. Importing and exporting data is quick. Telephone and SMS Chatbot in website

What do you dislike most about this product?

No direct integration with Linkedin The sales team should be more proactive

What recommendations would you give to someone considering this product?

Cost-effective CRM and comes with a lot of features. Highly recommended for startup and mid-market segments. Not for large enterprises.