What is FastSpring?
FastSpring is the trusted ecommerce partner for companies that sell software around the world. Companies using FastSpring’s full-service ecommerce solution sell more, stay lean, and compete big. Founded in 2005, FastSpring is a privately owned company headquartered in Santa Barbara with an office in Amsterdam.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceFastSpring Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on FastSpring.
89 Likeliness to Recommend
99 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love FastSpring?
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Efficient Service
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Payment Processing
Content Localization
Shopping Cart Management
ERP Integration
Catalog Management
Guided Selling
Order Management
Content Management
Multi-Storefront
Integrated Search
Reporting and Analytics
Vendor Capability Ratings
Business Value Created
Vendor Support
Ease of IT Administration
Quality of Features
Ease of Implementation
Availability and Quality of Training
Breadth of Features
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
FastSpring Reviews
Ralf K.
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
Procurement Efficiency with FastSpring's
Likeliness to Recommend
What differentiates FastSpring from other similar products?
FastSpring stands out for its comprehensive purchase order management tools and automated invoicing workflows. FastSpring offers a centralized hub for all procurement activities, including vendor selection, order placement, receipt tracking, and payment processing. Its customization options also allow for tailoring workflows to organizational needs.
What is your favorite aspect of this product?
I appreciate FastSpring's intuitive interface for generating purchase requisitions and converting them into orders with a click. I also like how it streamlines invoice approval through digital routing. FastSpring simplifies order tracking and speeds up billing by integrating with accounting software.
What do you dislike most about this product?
Expanding its supplier database could offer additional value. Currently, users must manually add new partners, but integrating vendor directories would simplify onboarding.
What recommendations would you give to someone considering this product?
FastSpring significantly boosts process efficiency with its automated order and invoicing cycles. Procurement teams managing high purchase volumes find FastSpring invaluable as it allows them to focus on strategic tasks instead of manual work. The time savings more than offset the cost.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Rahul B.
- Role: Operations
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Easy to use its integration
Likeliness to Recommend
What differentiates FastSpring from other similar products?
Its accessibility and ease usage
What is your favorite aspect of this product?
Catalogue management and payment management
What do you dislike most about this product?
Nothing as of now.. may be in future
What recommendations would you give to someone considering this product?
Good product, worthy for money
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Bianca H.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Mar 2023
Awesome and also superior
Likeliness to Recommend
What differentiates FastSpring from other similar products?
I am a big fan of the rich toolkit of FastSpring, but what made me love it, even more, is the cutting-edge testing environment it gave us. I compared this capability to others and it was clear that FastSpring is superior to any other product. We can simply mimic both successful future payments and catastrophes within its test system.
What is your favorite aspect of this product?
Though the toolkit is packed with other incredible capabilities, I find the library of checkout tools that are provided to us and the option to create our own via our API to be absolutely super excellent. We were relieved from the hassle of administering a subscription product by its excellent feature of easy product setup, which only requires us to choose the product's billing cycle.
What do you dislike most about this product?
For a while there, it can be a little awkward to navigate the dashboard. The dashboard is the only thing that annoys me every day when I open the system, but I push that feeling away because the other capabilities are crazy and clever and are everything to me, and I can't afford to leave them. A bit of additional work must be carried out on the display.
What recommendations would you give to someone considering this product?
Because I found it to be wonderful in all of the ways I used it I highly encourage others to deploy it for better running their B2B businesses. Users who use FastSpring will be relieved of many boring jobs. They also provide fantastic customer service, helping you whenever you need it to improve your store.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Unique Features