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Dynatrace Logo Award Winner Product Badge
Dynatrace

Dynatrace

Composite Score
8.5 /10
CX Score
9.0 /10
Dynatrace
8.5 /10

What is Dynatrace?

The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.

Company Details


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Awards & Recognition

Dynatrace won the following awards in the Website Analytics category

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Dynatrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynatrace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynatrace?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Social Media Analytics

88

Data Visualization

87

Device and Browser Analytics

87

Audience Segmentation

86

API Framework

86

Search Engine Optimization

86

Customer Value Analysis

85

Customer Journey Modelling

85

Conversion Analysis

84

Audience Demographics

84

Paid Search Integration

78

Vendor Capability Ratings

Average 86

Breadth of Features

92

Ease of Implementation

87

Availability and Quality of Training

86

Business Value Created

86

Product Strategy and Rate of Improvement

86

Ease of Data Integration

86

Ease of Customization

86

Quality of Features

86

Usability and Intuitiveness

85

Vendor Support

84

Ease of IT Administration

79

Dynatrace Reviews

David M.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Dynatrace is an excellent monitoring tool.

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

To optimize and run our systems on public clouds, we leverage a variety of serverless services (mainly AWS). Things fail all the time, and we utilize Dynatrace to rapidly determine what's wrong, where it's broken, and how to fix it. Dynatrace delivers real-time monitoring, visibility into regions of poor performance, and optimization of infrastructure use. Capability to recognize performance shortcomings and areas for improvement. The dashboard and single pane of glass give critical data and metrics that assisted in establishing a baseline, and any rise in use can be monitored and ascribed to a specific trigger or spike in demand.

What is your favorite aspect of this product?

Observability is critical to manage our infrastructure stack, and Dynatrace assists us in doing so efficiently. Your Service Map provides you with everything you need to track the course of data flow and how microservices are linked. Personally, I enjoy the'replay' feature, which allows you to redo the difficulties and figure out what went wrong. With insight into the network and infrastructure, the business may prioritize investment expenses and concentrate on areas of immediate need. A comprehensive dashboard designed as a single pane of glass gives real-time and accurate performance statistics.

What do you dislike most about this product?

There are certain drawbacks to agentless monitoring. When you don't install AgentOne, you have to spend a lot of time customizing visibility, and your apps suffer as a result. Alerts can be too much at times, and it will require some learning and adapting to match the particular needs of the company, since there is no one-size-fits-all solution.

What recommendations would you give to someone considering this product?

This tool has performed admirably in terms of monitoring. Prior to deployment, the complete scope of monitoring needs should be known. Begin by gathering requirements, determining the scope of implementation, and determining a time schedule for global implementation. The integration with the service currently or BMC Helix would be a key priority to guarantee that any issues are automatically filed as a ticket. Other tools exist in the shape of LogzIO and Espagon, but each tool has its own distinct capabilities when you delve under the layers.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Mustafa L.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Oct 2020

Perfect performance tracking tool.

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

The easy of using this software.

What is your favorite aspect of this product?

The notification function and the resource management.

What do you dislike most about this product?

None for now, everything is working out perfectly.

What recommendations would you give to someone considering this product?

Excellent individual transaction tracking tool and easy to use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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