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Dynatrace Logo Award Winner Product Badge
Dynatrace

Dynatrace

Composite Score
8.5 /10
CX Score
9.0 /10
Dynatrace
8.5 /10

What is Dynatrace?

The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.

Company Details


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Awards & Recognition

Dynatrace won the following awards in the Website Analytics category

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Dynatrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynatrace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynatrace?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Social Media Analytics

88

Data Visualization

87

Device and Browser Analytics

87

Audience Segmentation

86

API Framework

86

Search Engine Optimization

86

Customer Value Analysis

85

Customer Journey Modelling

85

Conversion Analysis

84

Audience Demographics

84

Paid Search Integration

78

Vendor Capability Ratings

Average 86

Breadth of Features

92

Ease of Implementation

87

Availability and Quality of Training

86

Business Value Created

86

Product Strategy and Rate of Improvement

86

Ease of Customization

86

Ease of Data Integration

86

Quality of Features

85

Usability and Intuitiveness

85

Vendor Support

84

Ease of IT Administration

79

Dynatrace Reviews

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Mar 2023

Fantastic APM tools, save time and effort.

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2023

Excellent app monitoring tool with good features

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Saves Time

Cons

  • Less Respectful

Peyton M.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Application performance monitoring solution.

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

Dynatrace is presently our key motivator for fixing issues in the business, with the core applications being Application Insights and Host Health. We discovered useful features such as the new SLO, the Smartscape topology, troubleshooting, and the diagnostic tool. Real-time user monitoring allows us to follow users across the organization. End-to-end monitoring for key applications has brought significant benefit to application teams in terms of time and effort savings. Dynatrace finds answers to complicated problems without requiring users to connect into numerous systems and attempt to link their results.

What is your favorite aspect of this product?

Dynatrace is a brilliant application performance monitoring technology that we are now using as our primary driving force in fixing problems in the company. It's a tremendous benefit to be able to "see through" user activities and offer application performance measurements. Developers enjoy seeing what is causing the delays or difficulties since it allows them to quickly fix and test their code. The flexibility to interact with numerous APIs is a huge benefit, and the AI causality engine is outstanding and can rapidly find the underlying cause.

What do you dislike most about this product?

It is not inexpensive; you must be prepared to spend. The most crucial elements of the new solution are not free. We found Dynatrace to be a great product, but it comes at a price that may not put a huge grin on the faces of C-tier people when it comes to budget discussions.

What recommendations would you give to someone considering this product?

Before investing large sums of money, do your study and ensure that corporate leadership, all application and infrastructure teams are on board. Dynatrace is highly recommended; provided you fulfill your budget allocation and expenditure objective, the product is a good choice.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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