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Dynatrace Logo Award Winner Product Badge
Dynatrace

Dynatrace

Composite Score
8.5 /10
CX Score
9.0 /10
Dynatrace
8.5 /10

What is Dynatrace?

The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.

Company Details


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Awards & Recognition

Dynatrace won the following awards in the Website Analytics category

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Dynatrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynatrace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynatrace?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Social Media Analytics

88

Data Visualization

87

Device and Browser Analytics

87

Audience Segmentation

86

API Framework

86

Search Engine Optimization

86

Customer Value Analysis

85

Customer Journey Modelling

85

Conversion Analysis

84

Audience Demographics

84

Paid Search Integration

78

Vendor Capability Ratings

Average 86

Breadth of Features

92

Ease of Implementation

87

Availability and Quality of Training

86

Business Value Created

86

Product Strategy and Rate of Improvement

86

Ease of Data Integration

86

Ease of Customization

86

Quality of Features

86

Usability and Intuitiveness

85

Vendor Support

84

Ease of IT Administration

79

Dynatrace Reviews

Loana A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Complete Performance Monitoring with Dynatrace

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

Dynatrace offers a wide range of tools for complete performance monitoring. Their platform provides comprehensive solutions to understand application performance and evaluate technological infrastructure. The tools help identify performance roadblocks and troubleshoot possible issues with detailed analysis. Dynatrace's comprehensive approach simplifies the complex task of enhancing user experiences.

What is your favorite aspect of this product?

Performance monitoring tools are often complicated, but Dynatrace's uncomplicated and user-friendly interface alleviates the difficulty. The dashboard's centralized layout allows for immediate access to vital insights, which is appreciated because it provides easy data analysis and reporting. Dynatrace monitors and optimizes performance in various scenarios. It finds application performance issues, streamlines tech infrastructure, and enables data-driven decisions.

What do you dislike most about this product?

Improved data display features and additional alert customization would enhance Dynatrace as a platform for performance monitoring and user experience optimization.

What recommendations would you give to someone considering this product?

Dynatrace is highly recommended for those seeking a comprehensive solution for gaining actionable insights. Its adaptability, user-friendly interface, and seamless integration of monitoring tools make it an invaluable resource. The value it brings to simplifying the assessment of application performance and infrastructure optimization is unparalleled. Dynatrace's monitoring of app and infrastructure performance is its biggest strength, allowing for prompt issue identification and optimized user experiences.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Anna R.

  • Role: Operations
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Monitoring System Dynamics

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

Dynatrace's monitoring system enables me to analyze systems and applications thoroughly, identifying performance obstacles for rapid resolution. It provides comprehensive server performance data for detailed analysis, detects network latency issues to ensure smooth data flow, tracks web page load times for optimal user experiences, and detects anomalies and performance issues before they affect users. Reveals how users encounter system performance. Customizes monitoring of performance for particular devices and platforms.

What is your favorite aspect of this product?

It delivers accurate information about server activity, network lag, webpage loading durations, and other important technical particulars. By using Dynatrace, I can find and fix roadblocks, slow performance, and system problems promptly to ensure the system performs at its best. Dynatrace monitors in real-time, so it is easy to take immediate corrective action and keep the system running efficiently. It provides a comprehensive view of server performance and end-user experience, which allows for better strategic decision-making. Dynatrace also enhances user satisfaction by proactively addressing performance issues.

What do you dislike most about this product?

Dynatrace is an excellent tool for monitoring application performance. To improve its capabilities, IT teams should refine the anomaly detection algorithms and provide more detailed insights into distributed systems. This allows them to manage and enhance application performance proactively, ensuring the best possible user experience in any environment.

What recommendations would you give to someone considering this product?

Dynatrace is a crucial tool for maintaining digital harmony, with real-time monitoring, detailed analytics, and proactive anomaly detection. Data security is one of Dynatrace's top priorities, utilizing encryption and access controls to protect sensitive information. By providing comprehensive metrics for mobile app performance, Dynatrace enables analysts to enhance user experiences on a variety of devices. Dynatrace can easily monitor cloud-based systems and applications, making it adaptable to cloud environments and providing comprehensive oversight.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Valeria G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Optimizing Performance with Dynatrace

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

Dynatrace's real-time system monitoring and analysis are revolutionary. The software provides issues information to notice problems in real-time for prompt troubleshooting and resolution. The software's bottleneck detection capability is unmatched. Dynatrace doesn't just search for symptoms; it delves into the underlying causes, allowing me to fine-tune my infrastructure for consistent, high-quality performance. By taking a proactive approach to identifying and automatically addressing difficulties, it minimizes downtime and maximizes engineering resources for important tasks.

What is your favorite aspect of this product?

Its ability to tackle real-time performance issues ensures that system reliability is not just a goal but an ongoing reality. Dynatrace's insights go beyond mere identification; they promote deliberate improvements that enhance the efficiency of existing infrastructure. The ability to independently address issues not only saves time but also maintains dependable system access without frequent manual intervention.

What do you dislike most about this product?

By refining root cause analysis capabilities and incorporating more advanced anomaly detection, IT teams can better identify and resolve issues before they escalate. Ensuring peak performance for both applications and IT infrastructure is crucial.

What recommendations would you give to someone considering this product?

The software empowers you to manage system performance seamlessly. Dynatrace is a vital component of my toolkit because of its immediate insights, proactive issue resolution, and intelligent optimizations. During a recent period of increased user activity, for example, Dynatrace's capacity planning insights allowed us to easily scale resources to ensure uninterrupted service. The software's ability to anticipate resource requirements provides invaluable foresight, enabling strategic expansion and avoiding any possible performance issues during periods of high demand.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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