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Dokmee ECM Logo Award Winner Product Badge
Dokmee

Dokmee ECM

Composite Score
8.5 /10
CX Score
8.8 /10
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Dokmee ECM
8.5 /10

What is Dokmee ECM?

An award-winning ECM solution for streamlining the digital transformation process in a manner that is efficient, cost effective, and user-friendly. Dokmee is a secure, easy to use enterprise content management system designed for a variety of purpose including document capture and storage, search and retrieval, and file sharing.

Company Details

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Awards & Recognition

Dokmee ECM won the following awards in the Enterprise Content Management - Midmarket category

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Dokmee ECM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dokmee ECM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dokmee ECM?

3% Negative
0% Neutral
97% Positive

Pros

  • Security Protects
  • Acts with Integrity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 87

Collaboration

90

Capture Channels

89

ECM Document Management

88

File Approvals Esignatures

88

Search

87

Metadata Management

87

Mobile

87

Ediscovery Audit Trail

87

File Conversion

87

Workflow Process Automation

86

Access Permissions Management

86

Vendor Capability Ratings

Average 87

Quality of Features

91

Usability and Intuitiveness

89

Ease of Implementation

88

Vendor Support

87

Breadth of Features

86

Ease of Customization

86

Ease of IT Administration

86

Ease of Data Integration

86

Product Strategy and Rate of Improvement

86

Business Value Created

85

Availability and Quality of Training

85

Dokmee ECM Reviews

Eileen W.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Powerful tool for document management

Likeliness to Recommend

8 /10

What differentiates Dokmee ECM from other similar products?

Dokmee is the most efficient solution to manage and organize the files and documents used in our company. It offers the possibility of creating workflows adapted to our needs. The file sharing, storage, capture and digitization process provided by this platform is easy to develop and leads to increased productivity. Dokmee has the ability to ensure accurate content management that improves our business decisions in a fluid and enjoyable work environment.

What is your favorite aspect of this product?

Dokmee is intuitive and easy to use. It allows to store and locate quickly, regardless of the file format used. All components are complete, easy to use and easy to implement. Workflow automation is great. It can be connected with most of all daily office tasks. Automating business processes is simple and efficient. The customer service is excellent, whenever we need help, they respond quickly.

What do you dislike most about this product?

The only negative so far is that its cost compared to other similar software is a bit high.

What recommendations would you give to someone considering this product?

This tool is easy to use and provides powerful document management. It also generates an optimal collaborative process and you have very effective security functions. I recommend it.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Effective Service

Sthefany B.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Streamline your workflow

Likeliness to Recommend

9 /10

What differentiates Dokmee ECM from other similar products?

Dokmee offers a wide variety of functions to enhance, organize and streamline the document management process. It improves collaborative work with the team and is very agile for carrying out daily office tasks. It allows managing different types of documents without having to install native applications, which allows the work team to save time and greatly improve our workflow.

What is your favorite aspect of this product?

This software is quite easy to use and makes document management easy. It requires little configuration and provides the ability to adapt it to the needs of the business. It has an accurate and efficient automated data extraction process. Easily create workflows with rules-based document routing. It has excellent customer service. It has a good level of security that allows access only to authorized users.

What do you dislike most about this product?

Some aspects that can be improved, is the user interface that can be visually more attractive and the search capabilities should be better.

What recommendations would you give to someone considering this product?

I recommend your implementation of this effective tool that has features that generate agile document management and workflows that adapt very well to the needs of each company.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Thalia Ester M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Excellent scanning characteristics.

Likeliness to Recommend

9 /10

What differentiates Dokmee ECM from other similar products?

It is a program with many features which makes it difficult to summarize what makes it better, its capabilities are wide enough to include it, you were here, however, the end user of the product receives quite good tools and that with constant use they tend to go through high but make document digitizing work easy.

What is your favorite aspect of this product?

The most outstanding aspect of the software is its ease of use since its entrepreneurship curve is really low, in addition its organizational workflow capacity provides successful solutions which complement the correct operation of our organization if that were not enough with their support Technical hear our feedback include new features in no time.

What do you dislike most about this product?

One of the things in which the product could be a little better and I would like the support team to be aware of that to be able to improve it soon is the search functionality, compared to other products, whether of its type or not its search functionality is quite limited and sometimes it tends to be a bit cumbersome I would very much like you to be improved soon.

What recommendations would you give to someone considering this product?

I recommend it completely because of its simple user interface which allows quick access to the different fields that are needed without having to be an expert on the subject, although it does not have as many import options as perhaps it should, it is a pretty good product which can Easily help any type of organization increase its efficiency.

Pros

  • Unique Features
  • Effective Service
  • Respectful
  • Client Friendly Policies