Dayforce Inc.

Dayforce

Composite Score

8.4 /10

CX Score

8.4 /10

397 Reviews Write a Review

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What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details

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Awards & Recognition

Dayforce won the following awards in the Human Capital Management - Enterprise category

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Strategy and Innovation
Product Impact

2023

2022 Data Quadrant Gold Medalist

2022

6 Top Rated Capabilities

7 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2022

2021 Data Quadrant Gold Medalist

2021

7 Top Rated Capabilities

10 Top Rated Features

2021

2021 Emotional Footprint Champion

2021

2021 Data Quadrant Gold Medalist

2021

Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

97 Plan to Renew

77 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

2% Negative

12% Neutral

86% Positive

Pros

Respectful
Enables Productivity
Acts with Integrity
Security Protects

Feature Ratings

Average 83

Payroll Administration

Time and Attendance

Benefits Administration

Employee Record

Compensation Management

Talent Acquisition

Learning and Development

Workforce Planning

Performance Management

Position Management

Talent Management

Vendor Capability Ratings

Average 78

Breadth of Features

Business Value Created

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Ease of Data Integration

Ease of Implementation

Also Featured in...

Workforce Management - Enterprise

Score 8.3

View Dayforce in this category (opens in a new tab)

Talent Management

Score 8.3

View Dayforce in this category (opens in a new tab)

Payroll

Score 8.2

View Dayforce in this category (opens in a new tab)

Benefits Administration

Score 8.1

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Dayforce Reviews

Role: Operations
Industry: Utilities
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Sep 2024

great capabilities but have the right partner

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Respectful
Continually Improving Product
Enables Productivity

Cons

Wastes Time
Less Efficient Service
Less Effective Service

Joe L.

Role: Human Resources
Industry: Manufacturing
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2024

Well-rounded product with potential.

Likeliness to Recommend

10 /10

What differentiates Dayforce from other similar products?

We have the ability to highly customize Dayforce ourselves.

What is your favorite aspect of this product?

The ability to customize the product.

What do you dislike most about this product?

Dayforce Tax is difficult to work with.

What recommendations would you give to someone considering this product?

Ensure you keep a close eye on your tax jurisdictions and reciprocity rules if applicable.

Pros

Respectful
Acts with Integrity
Client Friendly Policies
Altruistic

Cons

Vendor's Interest First
Less Generous
Under Delivered

Wendy A.

Role: Human Resources
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2024

User Friendly with great Features

Likeliness to Recommend

9 /10

What differentiates Dayforce from other similar products?

Customer satisfaction

What is your favorite aspect of this product?

All modules are favorite. The Support team is amazing.

What do you dislike most about this product?

Report module is extremely difficult to use.

What recommendations would you give to someone considering this product?

contact with current users

Pros

Efficient Service
Effective Service
Caring
Respectful

Dayforce

What is Dayforce?

Company Details

Book a Free Demo Today!

Awards & Recognition

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

Dayforce Ratings

86 Likeliness to Recommend

97 Plan to Renew

77 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+77 Net Emotional Footprint

How much do users love Dayforce?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Payroll Administration Includes basic payroll, taxes and other deductions, check runs, deposits, and pay stubs.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Benefits Administration Employee participation in benefits programs such as paid time off, medical/dental/life insurance policies, 401k/RRSP participation, as well as self-service.

Employee Record Includes workforce and employee data such as contact information, address, phone, employee identifiers, employment history, hire and release dates, etc.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Talent Acquisition Supports the process of sourcing and recruiting employees in alignment with organizational needs.

Learning and Development All aspects of learning management systems, content and curriculum development, development plans, skills databases, certifications, and reporting.

Workforce Planning Includes employee scheduling, shift tracking, adequate staffing level planning and alerts, location tracking and projects, and other tracking and reports.

Performance Management Includes all aspects of performance appraisals and review design: rollout, conducting, tracking, measurement, and goal attainment.

Position Management Ability to control attributes of job and position titles, org structure and charting, job descriptions, and roles and responsibilities.

Talent Management Includes recruiting and Application Tracking Systems functionality such as candidate tracking, job posting, advertising, background checks, and onboarding.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Also Featured in...

Workforce Management - Enterprise

Talent Management

Payroll

Benefits Administration

Dayforce Reviews

great capabilities but have the right partner

Likeliness to Recommend

Pros

Cons

Joe L.

Well-rounded product with potential.

Likeliness to Recommend

Pros

Cons

Wendy A.

User Friendly with great Features

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Payroll Administration

Time and Attendance

Benefits Administration

Employee Record

Compensation Management

Talent Acquisition

Learning and Development

Workforce Planning

Performance Management

Position Management

Talent Management

Vendor Capability Ratings

Breadth of Features

Business Value Created

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Ease of Data Integration

Ease of Implementation