Dayforce Inc.

Dayforce

Composite Score

8.3 /10

CX Score

8.3 /10

188 Reviews Write a Review

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What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details

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Awards & Recognition

Dayforce won the following awards in the Workforce Management - Enterprise category

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2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Product Impact

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

3 Top Rated Capabilities

9 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

4 Top Rated Capabilities

5 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact
Conflict Resolution

2022

2021 Data Quadrant Gold Medalist

2021

Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

99 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

2% Negative

17% Neutral

81% Positive

Pros

Respectful
Continually Improving Product
Security Protects
Reliable

Cons

Under Delivered

Feature Ratings

Average 81

Time Capture Physical

Attendance Management and Policies

Staffing

Workforce Scheduling

Time Capture Virtual

Rate Policies

Absence Management

Workforce Dashboards and Reporting

Labor Costing and Splitting

Shift Management

Workforce Planning and Forecasting

Vendor Capability Ratings

Average 79

Breadth of Features

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Ease of Implementation

Vendor Support

Also Featured in...

Human Capital Management - Enterprise

Score 8.4

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Talent Management

Score 8.3

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Payroll

Score 8.2

View Dayforce in this category (opens in a new tab)

Benefits Administration

Score 8.1

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Dayforce Reviews

Evan S.

Role: Human Resources
Industry: Manufacturing
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

An industry leading system for payroll, time,....

Likeliness to Recommend

8 /10

What differentiates Dayforce from other similar products?

The product is differentiated in that it is lead by a tech saavy CEO and a company that genuinely cares about the customer and their needs. Payroll, Benefits, tax, and Time have always been incredible strengths with very solid talent modules built around it to support the evolving needs of customers like us.

What is your favorite aspect of this product?

I love the accuracy and flexibility of payroll which has always been such a strong aspect of Dayforce. The talent modules have been built from within even through some acquisitions and are seamless with the employee’s record.

What do you dislike most about this product?

Mobile functionality, primary with self-service forms.

What recommendations would you give to someone considering this product?

Dayforce is leading edge in this space and the true differentiator is the support of the product from the company and its vast user base

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Linet N.

Role: Sales Marketing
Industry: Media
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

Great human resource product

Likeliness to Recommend

10 /10

What differentiates Dayforce from other similar products?

By enabling real-time payroll processing, businesses are able to complete payroll without waiting for end-of-month while also gaining insights into labor costs and trends.

What is your favorite aspect of this product?

Mobile accessibility which allows for real time feedback

What do you dislike most about this product?

Limited features that may be hard for business that may need unique features

What recommendations would you give to someone considering this product?

Amazing tool for strategy team to make informed employee talent management decisions

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Role: Human Resources
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Oct 2024

A lot of features but VAS team needs work

Likeliness to Recommend

7 /10

Pros

Continually Improving Product
Respectful
Friendly Negotiation
Helps Innovate

Cons

Less Effective Service
Wastes Time
Less Fair

Dayforce

What is Dayforce?

Company Details

Book a Free Demo Today!

Awards & Recognition

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

Dayforce Ratings

86 Likeliness to Recommend

99 Plan to Renew

1 Since last award

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+76 Net Emotional Footprint

How much do users love Dayforce?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Time Capture Physical The use of physical clocks (swipe, key, biometric, retina) to clock-in/out of a shift or a role.

Attendance Management and Policies The ability to configure rules related to types of hours, job requirements, thresholds, and eligible employees.

Staffing The rostering or assigning of resources to a shift or schedule based on a pre-defined set of criteria.

Workforce Scheduling The ability to configure work schedules for hourly and salaried employees and teams (e.g. crew, car, vessel), including rotations and recurring shifts.

Time Capture Virtual The use of device-agnostic methods to clock-in/out of a shift or role.

Rate Policies The ability to configure or integrate with rate policies for jobs, resources, and other identifying attributes.

Absence Management The ability to configure absence policies and types, call-ins, and provide visibility into absences.

Workforce Dashboards and Reporting The ability to report on both in-range (day, week, month, quarter, etc.) events as well as aggregate views of labor.

Labor Costing and Splitting The ability to report on the cost of labor for schedules, resources, and work types against other reporting dimensions.

Shift Management The ability for employees to exchange and bid on available shifts, rotations, and schedules.

Workforce Planning and Forecasting The ability to forecast and plan for labor requirements based on historical, heuristic, and other parameters.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Human Capital Management - Enterprise

Talent Management

Payroll

Benefits Administration

Dayforce Reviews

Evan S.

An industry leading system for payroll, time,....

Likeliness to Recommend

Pros

Linet N.

Great human resource product

Likeliness to Recommend

Pros

A lot of features but VAS team needs work

Likeliness to Recommend

Pros

Cons

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1
Since last award

Feature Ratings

Time Capture Physical

Attendance Management and Policies

Staffing

Workforce Scheduling

Time Capture Virtual

Rate Policies

Absence Management

Workforce Dashboards and Reporting

Labor Costing and Splitting

Shift Management

Workforce Planning and Forecasting

Vendor Capability Ratings

Breadth of Features

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Ease of Implementation

Vendor Support